Jane did a great job taking care of me got me in and out fast and answered all my questions
8/1/2024
Deborah H. VERIFIED CUSTOMER
Jeanne kept us updated on the progress of our repair. We are completely satisfied!
8/1/2024
Cindy N. VERIFIED CUSTOMER
Richard was very helpful for me in my experience at Villa Ford. In my opinion, he is the best service rep I have encountered at your company. He kept me informed on the progress of my car and he has a very good customer attitude. He is pleasant and positive. He deserves a raise!
8/1/2024
Ana M. VERIFIED CUSTOMER
Thank you ao much carlos for understanding my vehicle problems all the time! Thank you to the service team for being amazing and fixing my problems!
8/1/2024
Denton W. VERIFIED CUSTOMER
He was great!
8/1/2024
Willebaldo G. VERIFIED CUSTOMER
Excellent service carlos nice and gentle
8/1/2024
Steve V. VERIFIED CUSTOMER
Service was great. The mechanics were prompt and professional and answered all of my questions. They completed the service and left me with the paperwork describing what was done. I am very happy with the experience.
8/1/2024
Leigh L. VERIFIED CUSTOMER
Jane is awesome!!!! Very professional, constantly kept me updated on the status of my vehicle. She cares and is a great person to have representing your company!!
8/1/2024
Brittnie/Trevor C. VERIFIED CUSTOMER
I’ve worked with Carlos the last 3 years. The customer service I receive is nothing short of outstanding. Before purchasing my expedition, Ford’s reputation had me extremely worried. Carlos has made sure my car is always running smoothly through each visit. We couldn’t be happier and it’s all thanks to Carlos. We will probably purchase another Ford in the future.
8/1/2024
Fleet E. VERIFIED CUSTOMER
He is awesome got my truck in and out quick
8/1/2024
Gary B. VERIFIED CUSTOMER
Great service as always
8/1/2024
Suzette M. VERIFIED CUSTOMER
Above and Beyond. Thank you ??
7/31/2024
Kaylee D. VERIFIED CUSTOMER
Everybody who works there rocks. And I have the world’s worst attitude (I am self aware of that SORRY FORD TEAM) and even so everybody treated me so kindly! Victor is so sweet and helped me with all my car needs. But always y’all rock thank you guys
7/31/2024
John B. VERIFIED CUSTOMER
Thank you Glen!
7/31/2024
Chris K. VERIFIED CUSTOMER
Communication so he try to know what customers worry ????????????????????
7/31/2024
Robert M. VERIFIED CUSTOMER
Richard Justus was probably the first service representative that actually took the time to listen and try to understand the TPMS problem that My truck has since purchased new. I am hopeful that after a few more visits the issue can finally be resolved !
Regards
7/31/2024
Felipe H. VERIFIED CUSTOMER
I am not satisfied because my car had a small accident at the dealer.
7/31/2024
Kristen T. VERIFIED CUSTOMER
Excellent service and communication! The mobile service was so convenient and made things so easy. Love you guys!
7/31/2024
Gabriela S. VERIFIED CUSTOMER
Carlos is great I really appreciate him as a customer service person he’s great