I had the most amazing experience with Janey, Jerry Wes and the entire villa ford crew. The follow up and customer service above and beyond what I ever imagined. I will be back for more cars in the future but further more I have a large network of clients I’ll make sure they will not get their cars from any other dealerships! Thank you once for epic time!
Sincerely, Daniel F
8/15/2024
Travis B. VERIFIED CUSTOMER
My service tech Joel Angulo far exceeded my expectations and provided excellent customer service!
8/15/2024
Kenneth D. VERIFIED CUSTOMER
Job well done!
8/15/2024
Lynn P. VERIFIED CUSTOMER
Glen was personable, professional, helpful and did an overall outstanding job!
8/15/2024
Aaron M. VERIFIED CUSTOMER
Would love a manager to call to discuss. Happy with the work done but the customer service was sub par in my professional opinion. ****-****-xxxx
8/15/2024
Edwin A. VERIFIED CUSTOMER
Nice attention and good service
8/15/2024
Dan J. VERIFIED CUSTOMER
A++++ customer service
8/15/2024
Ronald P. VERIFIED CUSTOMER
Service Manager was helpful but his support team needed to be more responsive in looking for the cause of the issue. I was told three different times that the problem was three different things. Last thing once the vehicle was completed I didn’t receive a time I could pick up the car.
8/14/2024
Brenda N. VERIFIED CUSTOMER
very friendly and caring
8/14/2024
Irene D. VERIFIED CUSTOMER
I was to have the car delivered on Tuesday I had emergency surgery and could not allow the delivery. Can I ask that the car be delivered to my home on Wednesday any time is good
8/14/2024
Diana R. VERIFIED CUSTOMER
Carlos was patient, professional, and honest. Not only did I I have a extremely positive experience with him, but the insurance company raves about him as well. The supervisor at Mercury informs me that Carlos was the best service professional he’d spoken to in years!
8/14/2024
Sahag Y. VERIFIED CUSTOMER
Rick and the whole team was nothing short of amazing! From customer service all the way to delivery. I appreciate all the hard work! Thank you.again!
8/14/2024
Sara F. VERIFIED CUSTOMER
Every one was very nice and professional
8/14/2024
Ernesto L. VERIFIED CUSTOMER
Scheduled appointment and was very satisfied
8/14/2024
Ruben E. VERIFIED CUSTOMER
Very good service !!
8/14/2024
Johnathan G. VERIFIED CUSTOMER
Carlos was very informative and helpful through the whole process. Very responsive when trying to get ahold.
Job well done thank you
8/14/2024
Glen/ Karolee. VERIFIED CUSTOMER
Thank you
8/14/2024
Susan A. VERIFIED CUSTOMER
Sheldon and the team were amazing!
8/14/2024
Jeff J. VERIFIED CUSTOMER
Enjoyed Coffee, conversations, waiting area and the car wash thanks.