Service Center

Real Reviews From Verified Customers

Derick Y.
5 out of 5
3/28/2024
Exceptional customer service from the services department.
Pamela M.
4 out of 5
3/28/2024
Scored a same day appointment for an inspection and oil change. Your text updates as work progressed were helpful and allowed me to make decisions on extra services in an informed, no pressure environment.I was greeted warmly and sent on my way with a smile. Well done!
Justin W.
5 out of 5
3/28/2024
Jacob did his job very well. I would ask for his help the next time I bring a vehicle to Alderman Toyota!
Ronald M.
5 out of 5
3/28/2024
Pleasant people to work with and very pleased with the work
Randall D.
5 out of 5
3/27/2024
Zen was friendly, professional, and a good listener.
Kelly W.
5 out of 5
3/26/2024
Service was very easy to schedule. Shuttle ride was very pleasant. Ease of drop off, payment, and pickup of my vehicle was seamless.
Ned C.
2 out of 5
3/26/2024
My repair was not completed correctly. My front brake pads were replaced and now every time I press my brakes there is terrible knocking. It also feels and sounds like the brake pads scrape when I turn my wheels. I am extremely busy and do not have time to deal with another repair after a screwup by your team. The last time I took my car in for a repair I had an equally terrible experience. I have done business with Alderman’s for 20 years and this last 6 months is absolutely terrible.
Lee R.
4 out of 5
3/26/2024
Greg did a great job. He and Zeb make it so easy to get checked in and help make the entire service experience pleasant and reassuring. Kudos to Aldermans. Great team. I also like the text updates ..which now include videos from the tech on work done and the inspection! Nice touch. I continue to sing your praises. Lee R
Daniel T.
5 out of 5
3/26/2024
Great staff!
Carol B.
5 out of 5
3/26/2024
Always good service and love the shuttle service!
Juvy Gail.
5 out of 5
3/26/2024
Thank you for your excellent service!
Jacqueline S.
5 out of 5
3/25/2024
Jacob is always professional and courteous at check in and when Picking up my cars.. Alderma’s has the best staff and always great service.
Not-Provided A.
1 out of 5
3/25/2024
I asked if the truck could be washed. I was told yes. It was not washed. Don’t say you’re gonna do something if you’re not.
Gary H.
1 out of 5
3/23/2024
Asked you to find a problem. You didn’t even look for the problem. You can’t find what you don’t look for. From a very disappointed customer….,
Rosario G.
5 out of 5
3/23/2024
Lisa is always very good to me! She knows her job very well and also how to to tend to the customer. Very happy with my services received at Alderman Toyota as usual… ????
Marybeth H.
4 out of 5
3/23/2024
Lisa is excellent.
Bruce E.
5 out of 5
3/23/2024
Excellent
Jeffrey B.
5 out of 5
3/23/2024
Always a great experience. Thank you.
Thomas L.
4 out of 5
3/22/2024
Thank you for correcting the tire balance at no charge.
Jane J.
5 out of 5
3/22/2024
Polite, fast, accurate service.

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