I was completely satisfied with my service experience today. Heart City Toyota has a wonderful staff of employees. They are to be commended.
It was pretty fast and efficient!
Always happy with Heart City Toyota!
My experience at heart city Toyota today was very positive, and everyone there was very professional. I was in and out in a very timely fashion and my service advisor John Lockmondy did a great job!
Service and courtesy from each of your team members were OutstandingExemplary.
The service was fast and everyone was very polite, but there were a couple of things that were missed. The sticker on the windshield wasn’t replaced, and the glove box damper wasn’t reattached. They’re small things for sure, but it makes me wonder if anything else was missed.
you did an oil change. no one changed the stick on my windshield to indicate the next oil change date. Please advise.
The oil change maintenance was not performed as asked. Of the recall issues the fuel line was not remedied because you didn’t have the part and had to be ordered and couldn’t have been done anyway as I was not told ahead of time that there couldn’t be more than 1/4 tank of fuel. Then when I left they had parked my truck under the parking lot light where there were 6 bird droppings on the hood, frustrating having just washed it the evening before my appointment and it is garaged. Not a great first experience for me with Heart City service.
Everything, as always went fine. I had a question and called The mechanic and he answered my question and was very helpful and friendly.
Nicole was awesome and had great communication.
Rick
Thank you for making the service process simple!
Eleanor R
John was excellent and the wait time was shorter than anticipated.
The work was done in A very good timetable. The service writer was very polite and informative about the repairs that was performed.
John even gave suggestions about the squirrel problem.
She was great. Explained everything and answered any questions.
Nicole Ferreira provided excellent service and information by phone, first, when I arrived she was personable and very helpful.
Loading...
Service Center Directions
Service Center Appointment
Service Center Recommended Dealers
Service Center Apt Thanks
Service Center How It Works
Service Center Review Sort
Social