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Real Reviews From Verified Customers

Service Center Review Summary

5 star 162 reviews 68%
4 star 55 reviews 23%
3 star 6 reviews 3%
2 star 10 reviews 4%
1 star 7 reviews 3%
Review Us
Vicki H.
4 out of 5
4/18/2024
They couldn’t find me in the computer but still offered to fix my car. Very friendly staff. Anything I need in the future I will return. Thank you
James M.
5 out of 5
4/6/2024
Quick, efficient service. Thank you,Jim
Susan L.
5 out of 5
4/1/2024
Very helpful.
Jonathan C.
5 out of 5
3/14/2024
Thanks for making time for me today even without an appointment.
Debra A.
5 out of 5
3/2/2024
Ryan was very good with answering my questions and ommunicated very professionally.
Brady B.
5 out of 5
2/27/2024
Ryan did a great job.
Juan V.
5 out of 5
2/4/2024
Good ????
Angela J.
5 out of 5
1/24/2024
Thank you Ryan amazing job!!!
Robert J.
5 out of 5
1/21/2024
Very friendly interactions and timely service!
Surge B.
5 out of 5
1/3/2024
very quick service!!! thank you
Judith C.
3 out of 5
11/26/2023
Appreciate Paul coming out to tell me about the headlight.
Ryan C.
4 out of 5
11/26/2023
Had a standard oil change...fast and excellent service/communication. Most dealerships will try to nickel and dime you and tell you what needs looked at or what else needs repaired. Not these guys. When they gave me the receipt they said everything looked "excellent" and nothing needed tended to. This was the first time I've taken my car in for an oil change and wasn't dang near harassed to let them fix something else. Champion Ford is the bee's knees
Misty N.
5 out of 5
11/7/2023
Thanks for taking such great care of my Honda!
Jason H.
2 out of 5
11/1/2023
I don't appreciate being hounded multible times to pay my bill before I even pick up my vehicle. Insisting that I pay a $144 bill online or by phone before the month ends when the vehicle was fixed on the 30th is ludicrous. I've been a long time customer and have always paid my bill. I've bought 3 new vehicles from Champion and always have them serviced there. In fact, I just spent $1600 on Saturday for repairs on my wifes car.
Keli B.
5 out of 5
10/26/2023
Always happy with the service!! Thank you, again!
John R.
5 out of 5
10/20/2023
Friendly, professional, thorough staff.
Ryan M.
1 out of 5
10/12/2023
Should have been offered an invoice and not just a total over the phone, which they didn'teven have right the first 2 times they called to tell me it. As a customer, an invoice is not something I should have to ask for. Still don't know how you charge over $350 to diagnose a bad battery and replace it.... I also don't know how the entire total before warranty coverage was even over $850 for a battery and starter replacement. Also, had to tell your business 2 or 3 times that I had the Ethos warranty in order to even have it ran through them. Lastly, the fact that you essentially hold a person's vehicle hostage until they can pay whatever amount you say they owe is ridiculous. What if that was my only vehicle and only way to make the money to pay you?? How would that work??? I will NEVER recommend your service shop to anyone ever!!!
Jeremie K.
2 out of 5
9/3/2023
Need alignment! But everything thing else is fantastic!
Lisa W.
5 out of 5
9/2/2023
Great service. Love the pick up and delivery!
Loren B.
4 out of 5
8/28/2023
Unexpectedly Ryan worked my expedition in for an oil change Saturday, Aug 26. Additionally he produced a loaner vehicle so that our family could continue running errands during their oil change which was scheduled 30 min prior to mine. Exceptional service and courtesy. Thank you Champion Ford!

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