Chris and the team were fantastic. I drive there from Carlsbad because of the superior service. I didn’t have to keep asking for help, Chris heard everything I was concerned about and took my concerns serious. Other dealers brush off customer vehicle concerns and I really appreciate how Chris listened. I felt comfortable enough to have my wife drop off the vehicle by herself and not need me to ensure it was properly handled.
Chris is awesome! Truly an exceptional service tech, your dealership is lucky to have him. He communicated with me consistently and explained all we needed to know. He went out of his way to ensure we were comfortable with the entire process!!
Constant clacking sound upon deceleration is no longer present once again, just like when fuel valve breakdown ( leak) was repaired. Let's see how long it lasts this time.
Thanks for everything and for getting my trk done so fast
I always have a great experience when bringing my vehicles down for service. Ty Scott has excellent customer service skills. So glad he’s my service advisor.
Chris was very professional and quick to fix all the issues that I came in to service my car with. I would definitely recommend his attentiveness and professionalism to anyone that comes in for service.
Jon is very professional and knowledgeable thank you ????
Chris was very knowledgeable, and through. He covered what was done, what needed to be done and what is recommended.
Jeff is amazing and always so helpful
Chris went above and beyond. He ensured I has a vehicle to use while my truck was being worked on.
Chris always makes sure that I'm informed on the status of my repairs.
Everything was good except usually there is a car wash with service and that did not happen.
Very informative and helpful, excellent customer service. Very satisfied with him and would recommend him to my friends.
Everything turned out great. Thank you!
Jon’s customer service and accommodating patience and support was top tier! Prompt diagnostic and repair process resulted in a timely and efficient experience.
We were both very satisfied with our service experience. Our service provider was very professional and nice. This was our first Sergio our vehicle. This is our first experience owning a Cadillac. And we are very satisfied.
Courteous and efficient service. Paradise standards!
Chris did a great job while I waited!
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