I’ve come across Morgan several times bringing in my Lexus for service and time and again his professionalism and customer service skills are exemplary. Makes doing routine tasks much more pleasant so thank you.
Attentive, friendly interaction
Answered all my/our questions!
Thanks!
You forgot to fix the key or tell me how my other key didn’t work but they didn’t I was very pleased with the service thank you
Cesar provided excellent customer service
Thanks You, always.a pleasure interacting with the service dept
Robert is absolutely a major reasons why We have remained Lexus customers. We have purchased three Lexus vehicles from your dealership. You could not have a better example of professionalism and caring customer service. I wish him all the best in his retirement. Susan Q
Robert has always been outstanding and provided superior service.
He is always professional and provides straight answers to my questions
and his updates. I appreciate straight answers whether I like
the answers or not.
I understand he is retiring next week.
He will be greatly missed by me and, I would think,
your organization
Yes I will. Lexus if Riverside is the best service department I’ve ever done business with! Thank you
I appreciated that Anthony called me in a timely manner to let me know what the problem was. Each employee that I encountered and interacted with was friendly and helpful.
He’s an excellent service advisor. Sorry to know that he’s retiring and want to wish him the best!
Overall it was very satisfying except whoever did the maintenance left some shoe marks inside the driver and front passenger side.
Thank you for the service!
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