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Real Reviews From Verified Customers

Service Center Review Summary

5 star 220 reviews 79%
4 star 42 reviews 15%
3 star 6 reviews 2%
2 star 3 reviews 1%
1 star 9 reviews 3%
Review Us
Carlos V.
5 out of 5
4/20/2024
Jessica Wagoner is an absolutely marvelous person. She genuinely cares about her customers and makes us feel like we matter. Give her a raise ASAP.
Sudeek H.
5 out of 5
4/20/2024
Good customer service
Bryon M.
5 out of 5
4/17/2024
Excellent service! Jessica was extremely helpful, which also enhanced the experience! Thank you very much Jessica! Bryon
Jesus N.
5 out of 5
4/16/2024
Johnathan was great and knowledgeable.
Renee N.
5 out of 5
4/16/2024
Great service and follow up as always! Thanks, Sherri and the mechanics who worked on my car!
Margaret F.
4 out of 5
4/14/2024
Shari, was a welcome, pleasant, professional representative of Steve Hopkins Acura Service. I couldn’t have made it through the crazy and stressful (weather) appointment. She was over the top knowledgeable and caring. Please recognize her for her empathetic customer care and bottom line service that I experienced today at Steve Hopkins. I appreciate all of the great teamwork of the professional technicians my RDX was given. Everyone involved should be recognized and commended a merit of some kind. I love your service, your staff and your company. Sincerely, Margaret F
Trung V.
5 out of 5
4/6/2024
Best service ever! Thank you for always explaining the services, keeping me updated.
Rodolfo T.
5 out of 5
4/4/2024
I'll gladly provide feedback. I'm very satisfied with Rosie's performance. Thank you very much.
Jason H.
5 out of 5
4/4/2024
Service was quick and so was making an appointment. Thank you again.
Thelma J.
5 out of 5
4/3/2024
Wonderful as usually very good .thank you for taking care of my 2005RL. You're the best service crew.
Daniel C.
5 out of 5
4/3/2024
Shari was able to help me out and resolve my issue. Very communicative through text and a pleasure to work with.
Jesabel R.
5 out of 5
4/3/2024
Excellent service!
James A.
5 out of 5
4/2/2024
I’ve had excellent service each time my car needed service thank you
Paul M.
5 out of 5
4/2/2024
Always a great experience with Jessica.
Chris F.
4 out of 5
3/31/2024
Jessica was able to promptly and professionally assist me at the last moment with out an appointment with my battery
Sudeek H.
5 out of 5
3/31/2024
She has one of the best customer service ever
Romeo A.
5 out of 5
3/30/2024
Amazing service
Melchor P.
5 out of 5
3/30/2024
Friendly and professional staff
Teresa R.
5 out of 5
3/29/2024
Great service!
Jeanne R.
5 out of 5
3/29/2024
Nice folks ????

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