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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1559 reviews 65%
4 star 410 reviews 17%
3 star 65 reviews 3%
2 star 187 reviews 8%
1 star 180 reviews 7%
Review Us
Daniel H.
2 out of 5
4/19/2024
Eric recommended an unnecessary 30,000 mile major service to my wife who agreed to it. Your records clearly show that your service center replaced the entire engine on warranty and did extra service less than 15k miles ago. Instead of taking the time to investigate the history of the car, he simply went off the car’s total mileage. When I was made aware this was happening, I asked my wife to stop the service and insist on a refund. She was given a partial refund. This is the definition of poor customer service - taking advantage of customers who don’t know any better. You will need to do better to keep us as a customer.
Marco A.
5 out of 5
4/18/2024
Great job!
Maria S.
5 out of 5
4/18/2024
Thank you George for being so nice. It was the first time that my car was serviced in less than 2 hours. And they even washed the car.????
Kevin G.
5 out of 5
4/18/2024
I bought my Telluride there and anytime I bring it in, I always receive exceptional customer service.
Scott S.
5 out of 5
4/18/2024
He is very professional and friendly. My service finishes in time and problem solved.Highly recommended!
Brian E.
4 out of 5
4/18/2024
Great as always! Car finished and returned at the exact time they told me!!!
Bruce B.
5 out of 5
4/13/2024
A very pleasant experience.
Connie N.
5 out of 5
4/13/2024
Cory Rogers is a Amazing Associate Best customer service i ever had very few that you want to call genuine thank you Cory for all you did for me ????
Stephenie M.
5 out of 5
4/12/2024
Matt made sure to keep me informed about the progress on my car. He was also very friendly.
Carol O.
5 out of 5
4/12/2024
I had a great interaction with Eric. He was very professional and extremely polite. Please let him know how much I appreciated him
Carlos C.
4 out of 5
4/11/2024
Michael is one of the best!!!
Traci A.
2 out of 5
4/11/2024
Eric Perez did nothing.
Noemi S.
5 out of 5
4/10/2024
I’m very happy with the results
Hilda M.
5 out of 5
4/10/2024
Excellent
Corazon S.
5 out of 5
4/9/2024
George was very helpful and thorough with his explanations about the work done on the Kia Sorento.
William M.
5 out of 5
4/9/2024
Good service group.
Denise D.
2 out of 5
4/8/2024
Poor communication Unprofessional staff Would not return
Gabriel B.
5 out of 5
4/7/2024
He was very professional.
Eric W.
5 out of 5
4/7/2024
Thank you for the smooth process.
Rizal R.
3 out of 5
4/6/2024
I forgit to ask how many more free service-chg oil i have left from the contract I purchased. Please let me know.

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