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Real Reviews From Verified Customers

Service Center Review Summary

5 star 24 reviews 69%
4 star 8 reviews 23%
3 star 3 reviews 9%
2 star 1 reviews 3%
1 star 2 reviews 6%
Review Us
Daniel L.
3 out of 5
4/25/2024
Chris was fine. They did NOT fix the rattling in the dash. I will call Chris tomorrow.
Julie S.
5 out of 5
4/25/2024
Misty is the greatest! Always so patient, an expert in her industry, totally trust her and love her honesty! She deserves top raises!!!
Nicole L.
5 out of 5
4/24/2024
Thank you for the great customer service on the phone. Easy to schedule/reachedule service appointment. Christopher and his co-worker were both friendly and able to answer some questions I had about the Tacomas.
Contreras Cleaning.
4 out of 5
4/24/2024
Exelene
Wanda S.
4 out of 5
4/24/2024
Your team always delivers great service. However, wait time has increased significantly, Mehedi has explained it’s due to shortage of service staff. Mehedi always takes good care of us (3 long time Toyota customers) and makes sure we’re well informed.
Leah W.
1 out of 5
4/24/2024
Problem was not corrected. Having to come back a second time when it should have been fixed the first time. Service guy was rude.
John V.
5 out of 5
4/24/2024
You guys are Awesome & great loaner :) I know what I am getting next
Philip F.
5 out of 5
4/24/2024
Grace is a rock star!! She is very personable and shows that she really cares about the customers time. She exemplifies the best in customer care! Bravo!
Patrick H.
3 out of 5
4/24/2024
Don’t try to sell me a vehicle when conducting a satisfaction survey. It is not professional.
John L.
5 out of 5
4/24/2024
Brooks did a great job, as usual! Thank you ALL!!
Rusty G.
5 out of 5
4/24/2024
Outstanding
Kelly F.
5 out of 5
4/24/2024
Mehedi was great as usual! Great service!
Ayala J.
3 out of 5
4/24/2024
Nada complacido con sus servicio en especial la garantía y la manera de tratarme cómo cliente deja mucho que decir de ustedes , de todos los concesionarios que he ido ustedes son de lo peor , fui por problemas con mis neumáticos y prácticamente me facturan más de la cuenta y ni una respuesta clara y menos su facturación , en pocas palabras ustedes no saben tratar a los clientes
Robert H.
5 out of 5
4/24/2024
Misty Rocks! Always nice and thorough, my favorite.
Chris A.
5 out of 5
4/24/2024
Great service from Barry Leak!
Cheryl B.
5 out of 5
4/24/2024
Grace was very knowledgeable and went out of her way to ensure I was well taken care of.
Walter S.
5 out of 5
4/24/2024
Great job!
Robert M.
5 out of 5
4/24/2024
They always do a great job!
Matt M.
5 out of 5
4/24/2024
Mario was the best! Professional, courteous, and proactive with my vehicle's service.
Michelle C.
5 out of 5
4/24/2024
Excellent service. Chris was awesome. Your service is far superior to Lexus dealerships.

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