Thanks to Richard Pomplun we have peace of mine that we will have the best service from Toyota and their employees, besides everybody is friendly and helpful to us. We feel secure and in good hands to leave our car . Thank you!
Very professional and hospitable reviewed my previous services and gave me a clear understanding of what needed to be done, there were a couple of things that were going to be looked at and before proceeding he gave me a call to let me know that everything was good with my car in addition they washed and vacuumed my car left feeling very satisfied. Thank you for the service and the excellent personnel.
While my situation of having to come in due to an overly tight filter cap and having to come back a second time due to it being broken was frustrating, you team did an excellent job of being open, honest, communicative, and correcting the issue fairly. Thank you for the hospitality
Thank you Greg for your great and friendly customer service.
I had a very good experience with the service department at Pueblo Toyota. Everyone was friendly and professional. They addressed my questions and repaired my vehicle in a timely manner. Thank you.
Q always does the best job keeping me happy
I received the same excellent service I have come to expect from Jennifer!
Jose did a great job…!!! The shuttle was so helpful and got me to work on time! Very friendly service..also very happy to see Mike is back working there.
Tony is great! Give him a raise. ????
Great friendly fast service
Q is exceptionally professional and provides excellent customer service. He always calls once the car is looked over and shares what needs to be done and provides options for my consideration. You are lucky to have him and I'll keep coming to Norm Reeves Toyota as long as he is there!
The customer service with Alex Ruiz was excellent!
They talk to me and my wife like we're below them and have no idea what words are coming out of there mouth. They make it seem like the problems that I am having are less because they don't have the staff or can't find the problem. My remote start They installed has been having issues for months but they "" spend"" an hour trying to get ahold of the company and can't. I work for a independent repair facility and all of these are lies. My wife was able to get a hold of the company in 10 mins.
Jennifer is always communicative and courteous.
Jose was courteous, helpful and professional. He made me feel comfortable and answered all my questions. I understood the charges. He was great.
Manfred was was professional and courteous during during the whole process of the service.
I sold my car and bought a new car, because there was not my requested car in your inventory.sorry about it. I always trust you guys.
All good. Can’t improve it
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