Heather was amazing. So friendly, helpful and communicative. They always ask if there’s anyone I’d like to help me. Honestly, I’ve had great experiences at Toyota, but I think I will ask for Heather next time. She was fabulous.
Right on guys, Steven,C Nelams is a great representation of Hampton Toyota
Muy buen servicio de calidad y buen trato recibido
The service was excellent thank you.
Incomplete service in my car ????
Q was great and service was fast. Thank you.
Having dealt with Jose several times recently, I am very happy with his effort, work and level of customer service. Will continue to request him as my service representative. Thank you!
Alex was polite, professional and efficient. He is an asset to Toyota of Redlands.
He is always friendly and accommodating it makes the experience so much easier when I can trust his service
Tanner is always attentive and always respectful. You guys are lucky to have him
Really professional and I am very happy.
Very helpful person like her way of explaining the issues
Yalian fue muy atenta y me atendió con profesionalismo.
Rob was great and service was fast and complete!
Richard did a fantastic job with my car service. He helped me understand the urgency of the required repairs. Thank you Richard.
My appointment today was for an oil change, tire rotation and cabin filter replacement. I arrived at 12:50 for my 1:00 appointment. By 4:00 my car was STILL out of the service bay, it hadn’t even been brought into the service bay!! Yikes!! I picked up my car at 4:45. Although I was given a 15% discount , an oil change shouldn’t take 3.5 hours!!! What’s up with that???I was told I needed new tires and an alignment which I’m still grappling with as I bought my current tires from Toyota SD and they had 58,000 miles on them. Questionable quality on your tires, Toyota SD????? Nevertheless I made the appointment for tomorrow for new tires and an alignment. I understand it usually takes 2-3 hours for this service. Let’s hope Toyota SD can perform this service within a more reasonable time frame than the nonsense I experienced today!! If your mechanics are that behind in their appointments, there are other places that can do the work if Toyota SD is unable to keep up.
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