Service Center

Real Reviews From Verified Customers

Innocent O.
5 out of 5
3/28/2024
He is kind and welcoming
Jennifer Y.
4 out of 5
3/27/2024
Heather was amazing. So friendly, helpful and communicative. They always ask if there’s anyone I’d like to help me. Honestly, I’ve had great experiences at Toyota, but I think I will ask for Heather next time. She was fabulous.
Thomas P.
5 out of 5
3/27/2024
Right on guys, Steven,C Nelams is a great representation of Hampton Toyota
Jeffery C.
5 out of 5
3/27/2024
Luis was great.
Mayra R.
5 out of 5
3/27/2024
Muy buen servicio de calidad y buen trato recibido
Jun D.
4 out of 5
3/27/2024
Respectful and on time.
Pedro G.
5 out of 5
3/27/2024
The service was excellent thank you.
Linda E.
2 out of 5
3/27/2024
Incomplete service in my car ????
Mark A.
5 out of 5
3/27/2024
Q was great and service was fast. Thank you.
Michael P.
4 out of 5
3/27/2024
Having dealt with Jose several times recently, I am very happy with his effort, work and level of customer service. Will continue to request him as my service representative. Thank you!
Brian J.
5 out of 5
3/27/2024
Alex was polite, professional and efficient. He is an asset to Toyota of Redlands.
Maureen O.
5 out of 5
3/27/2024
He is always friendly and accommodating it makes the experience so much easier when I can trust his service
Dawn G.
4 out of 5
3/27/2024
Tanner is always attentive and always respectful. You guys are lucky to have him
Ali Asghar.
5 out of 5
3/27/2024
Really professional and I am very happy.
Arturo G.
5 out of 5
3/27/2024
Very helpful person like her way of explaining the issues
Nick M.
5 out of 5
3/27/2024
All good
Amarilis C.
5 out of 5
3/27/2024
Yalian fue muy atenta y me atendió con profesionalismo.
Geri R.
5 out of 5
3/27/2024
Rob was great and service was fast and complete!
Hadi G.
4 out of 5
3/27/2024
Richard did a fantastic job with my car service. He helped me understand the urgency of the required repairs. Thank you Richard.
Karen G.
1 out of 5
3/27/2024
My appointment today was for an oil change, tire rotation and cabin filter replacement. I arrived at 12:50 for my 1:00 appointment. By 4:00 my car was STILL out of the service bay, it hadn’t even been brought into the service bay!! Yikes!! I picked up my car at 4:45. Although I was given a 15% discount , an oil change shouldn’t take 3.5 hours!!! What’s up with that???I was told I needed new tires and an alignment which I’m still grappling with as I bought my current tires from Toyota SD and they had 58,000 miles on them. Questionable quality on your tires, Toyota SD????? Nevertheless I made the appointment for tomorrow for new tires and an alignment. I understand it usually takes 2-3 hours for this service. Let’s hope Toyota SD can perform this service within a more reasonable time frame than the nonsense I experienced today!! If your mechanics are that behind in their appointments, there are other places that can do the work if Toyota SD is unable to keep up.

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