I had the pleasure of speaking to all three representatives located at the cubicles. They were all informative and efficient, it was a great first experience at this location.
Overall it was a fine experience except that during final discussion it was unclear if my tires had truly been rotated. No where on the paperwork was it stated, and the answer did not seem confident. I previously used your department for my first Tacoma and left for Dan Cava after several less than great experiences. I question if I'll continue.
I was not pleased that I had to pay for an inspection twice within 7 days on the same vehicle when I plan to give it to someone out of state, hopefully at end of month. There was a chip with a crack in drivers line of view on front windshield. The crack appeared in March after traveling on interstate yet Toyota passed inspection on the vehichle. The windshield was replaced Friday morn and the sticker could not be salvaged. I came immediately after the appointment and found that I had to have another inspection and pay again. Expenses in taking care of my deceased sister's estate has added up and is taking quite a toll on my pocketbook!
The Service Department at University Motors is the best and I trust them.
Easy check in and out. Got done what was needed.
Rodney was great. Friendly and funny. My vehicle was also completed in a very timely manner!
Everything regarding my 5,000 mile check was exceptional.
Anthony was terrific, very professional. The service was done efficiently and I was done sooner than I anticipated.
I do miss the deli/coffee shop at my previous dealer. Beaverton Toyota in Oregon.
Rodney went above and beyond to take care of an additional vehicle-related request while I was there.
Yeah, there was mud smeared all over the bottom of my door jam And it was a dirty paper Matt left in my car
Really good service and he was very nice to my daughter
Rodney Lambert is professional, knowledgeable, and very helpful!
Great job completely satisfied.
Your service was exemplary! When I am on the market for a new Toyota, I will shop with you.
Thank you!
I had an issue with a whining sound under the hood. You guys diagnosed and fixed the problem with great communication from Rodney. Well done.
I thought I was supposed to be having the 60k service, but only got a regular 5k.
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