3 visits without a resolve. Most recent visit on 2/9 was told they did not have enough time for my service and had to drive back home after canceling work meetings.
1st visit very happy thank you guys
Juan s always so kind and gets me in and out and I greatly appreciate that!
Never heard from Anthony and they still have my car and only a recording when trying to call and check on the car.
Yuan is Great. Thank you so much for his help
Juan provided stellar service as always - he went above and beyond and the level of customer service is always appreciated.
Great service and very timely
Mr. Anthony Norton consistently provides top notch service.
Gilbert our service adviser goes above and beyond to ensure our service was professional and he operates with a great level of expertise- Gilbert is a true asset to your organization.
Service was very fast. In the past it took All day to get my car serviced. This time it only took a few hours.
This is my second time working with Gilbert. He is friendly, knowledgeable and very accommodating! I really like working with him!
Juan is a trusted, well experienced service manager
Juan was great…keeping me in the loop at all times and for that I’m thankful. Repairs covered by warranty is an absolutely blessing. Thank you much!
Gilbert was great. He handled me as a walk-in customer with a complaint about another dealership that would not honor my car care plan that I obtained when I purchase me my vehicle. Gilbert’s quick research proved that my plan is current and discoverable in the system for Bakersfield Chrysler Jeep to see and honor in the system. If Bakersfield Chrysler Jeep dose not want to honor my car care plan, I will arrange my schedule to drive three hours to Carlsbad for great service. Hopefully, the Mopar Corp. corrects this situation and honors my care plan. Thanks for the great work Mr. Ahumada.
Never help me with the problem that I have
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