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Real Reviews From Verified Customers

Service Center Review Summary

5 star 376 reviews 73%
4 star 90 reviews 18%
3 star 6 reviews 1%
2 star 20 reviews 4%
1 star 20 reviews 4%
Review Us
Ruben C.
5 out of 5
4/24/2024
Satisfied
Esperanza V.
5 out of 5
4/24/2024
Always great service
Alex T.
5 out of 5
4/24/2024
Kia visalia service so far has been excellent. Your service crew are excellent.
Lucia T.
5 out of 5
4/21/2024
Than you very much por your service I really appreciated.
Angelina P.
5 out of 5
4/18/2024
Thank you for all your help
David L.
1 out of 5
4/18/2024
Leaks more oil now than before.
Debra R.
5 out of 5
4/17/2024
He was great!
Fernando G.
5 out of 5
4/17/2024
Great experience thank you
Rebecca C.
5 out of 5
4/17/2024
I appreciate that my care was done early and and friendly service
Nancy T.
2 out of 5
4/16/2024
Anastasia did a good job and was helpful. She did research to solve the problem with my cars Bluetooth. It isn’t solved yet, but we have a direction to go.
Desia H.
5 out of 5
4/14/2024
Anastasia made the entire interaction so easy, and she was the sweetest. I get anxious going into places dealing with my car, but she made the whole experience so comfortable. I will definitely be coming back for future service needs because of how awesome she was with customer experience and just kindness.
Ashley I.
5 out of 5
4/12/2024
Thanks so much! This was quick and no issues with my car!
Alejandro C.
5 out of 5
4/12/2024
I wasn’t sure what to expect today but I was pleasantly surprised with the service center, snacks and coffee. The staff were highly professional and answered all my questions.
Jason W.
2 out of 5
4/9/2024
I already talked to a supervisor down at the Visalia Kia about the problem I had. Hopefully it was resolved I wasn't impressed with the service or the professionalism or kindness of the clerk that I had at my oil change appointment. I'm not sure. I think her name was Anastasia. She was not friendly at all. I will continue to go to another Kia for service because I was not happy of the service I got there
Pamela T.
5 out of 5
4/9/2024
Eduardo is always friendly, courteous, informative. It’s very pleasant dealing with him.
Henry S.
5 out of 5
4/9/2024
Fast service super happy will come again
Susan W.
5 out of 5
4/7/2024
The service was very nice
Robert J.
5 out of 5
4/4/2024
Thank you. The advice Eduardo gives every time I go in keep my vehicle at 100 percent performance
Ronda N.
5 out of 5
4/3/2024
Very professional
Ignacio A.
5 out of 5
4/3/2024
Eduardo does a good job at providing top tier customer service. Communication was good as well, felt comfortable with my car being serviced at this location.

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