Xavier provided the best customer service and recommendation in his power ! As how the rest of the service goes is still to be determined!
Respectfully
Yolanda R
Basically, I told the guy same oil change as last time and I assume nothing of it and went on my way but when I compared both recent oil changes from the last time and this time they weren’t the same and my car sounds a little different when turning on(feels weaker. I’m assuming it’s because of the oil change. The one I did in April 4/25/24 it was repair order 6009065/1 and both receipts say different things. I will be calling back sometime this week so we can work something out, but yeah, I did say same oil changes as last time.
Throughout the entire process, I was kept informed of what was being worked on and the progress that was being made. This level of communication was greatly appreciated and gave me peace of mind knowing that my car was in good hands. The quality of service I received was top-notch, and it was evident that the team at this auto house truly cares about their customers.
I want to give a special shoutout to Xavier for his outstanding customer service. He was friendly, knowledgeable, and went above and beyond to ensure that I was satisfied with the work being done on my car. His professionalism and attention to detail did not go unnoticed, and I am grateful for his assistance throughout the entire process.
Xavier was very professional and stated all that was done to my vehicle and answered all my questions. Wonderful experience!
He was absolutely wonderful! Very grateful he was the one servicing my car!
I purchased my vehicle three months ago and have already had to bring it in for service on three separate occasions. This is quite concerning and has led me to question the trustworthiness of the company. As a result, I am unlikely to purchase another vehicle from this company in the future.
Fuel pump retainer ring on my pilot is now being replaced by bell Honda because for the THIRD time your mechanics have broken it during install. Honda says wrong tools are being used. So now I’m having to pay to get it done right. Your customer service has been very good, but your service department needs help.
Xavier was friendly, knowledgeable and professional.
I’m completely satisfied of his knowledge and professionalism in his job. He answered my questions well to the extent of my understanding. Thank you for your service.
Thanks Xavier, for your help and kindness! I really appreciate you for taking your time and listening! Xavire could tell that I was upset about my car. He kept assuring me that he would take care of me once I got the car to auto house and he did just that.
Thanks once again Xavire
Debra D
Thank you for fixing our Mercedes and giving us great service!
Xavier was friendly and communicative while my car was serviced. Excellent customer service. I received my car’s status immediately after handing over my keys and received a prompt response when following up.
Same great experience I had when buying the car.
I took my vehicle in to be checked for a long road trip. April 2024. I had no problems prior. I was hit with a $4000+ bill for various things. I paid it. I still do Not have my vehicle back! I no longer live in AZ. I would like to speak with the owner.
Xavier is always been an exceptional worker and very kind and very helpful when it comes to anything that we me or my family have needed
Xavier explained everything and very friendly. Just need to change the name to Eleanor, not Angela.
Thank you
Xavien was excellent in dealing with me. Appreciated all his help and was on timely too
Xavier was very professional and extremely helpful with us.
Xavier was amazing and I could tell he cared about me and my vehicle. He answered the questions I had, and treated me like a valued customer.
Xavier was amazing and I could tell he cared about me and my vehicle. He answered the questions I had, and treated me like a valued customer.
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