Service Center

Real Reviews From Verified Customers

Henry Z.
1 out of 5
9/8/2023
Brought a GR86 in for an oil change. I was asked if I wanted an oil change and tire rotation and I specifically declined the tire rotation. Tires were rotated anyway and my alignment was messed up. In regards to the oil change, there is now an oil leak that I’m trying to locate. The car was also returned to me with the grill unclipped from the front bumper. I don’t understand how you **** up an oil change this bad.
John M.
1 out of 5
9/7/2023
I initially bought the truck in for an oil change and spark plugs. When they fix that, they said that something else was wrong with it so I was more money that I had to pay and the truck still was not where it was supposed to be because the lights came back on not a week later so I can work had to take it back a third time to get that fixed and even though they didn’t charge me that time I’m not sure I can trust them to do any more work on my truck.
Mary T.
5 out of 5
9/2/2023
Teresa is a trustworthy service advisor and satisfies her customers with excellent service!
Michael H.
5 out of 5
9/1/2023
Very good service all around
Emily H.
3 out of 5
8/31/2023
I know a complete inspection was performed but basically I wound up waiting 2 hours for an oil and air filter change and tire rotation. It would be helpful in the future to advise customers ahead of time how long they may be expected to wait so they can make other arrangements.
Derwin H.
3 out of 5
8/31/2023
N/a
Ameerah A.
5 out of 5
8/30/2023
You guys are great , today was a little longer than expected although the costumer service was exceptional and the lady that took care of me was very professional 5 star service
Tara G.
5 out of 5
8/30/2023
Very professional.
Caleb Y.
4 out of 5
8/29/2023
Polite timely service, texted me mid service of the progress, e-mailed me pictures of my underside knew it mine cause my license plate showed up, COOL.
James M.
4 out of 5
8/29/2023
Chris kept me informed of progress on the oil change and brake inspection. I would have liked a bit more detail on what the tech did on the brake inspection (e.g. did he grease the caliper slides).
Sue J.
5 out of 5
8/29/2023
Everything was handled very professionally.
Dan M.
5 out of 5
8/28/2023
Na
Katsumi M.
4 out of 5
8/27/2023
Staff at dealership was professional and courteous. Work was completed on time and check out process was smooth and easy.
Ousmane D.
5 out of 5
8/26/2023
it was great
Bertha M.
4 out of 5
8/26/2023
feel that I can trust Germain Toyota. I I sincerely appreciate feeling that I won't be taken advantage of. Chris has served me many times and I appreciate that he explains the maintenance needs of my car.
Jeff S.
5 out of 5
8/26/2023
Zak Carribine did a fantastic job. He was completely professional and personable as soon as I came in to the service center. He was helpful in going over the service needed for my vehicle and alerting me to some highly recommended service. He kept me updated and gave me great follow up. Professional from beginning to end. Well done Zak!
Sherrie G.
2 out of 5
8/26/2023
I wasn't greeted good morning my name is Matthew can I help you. Everything wasn't on my receipt. The only thing was my oil change and wipers I requested that is a part of my warranty. I didn't get a text my car was ready until I got home. I was home with my car and I got a text your car is ready
Karen K.
2 out of 5
8/26/2023
Im out of 372.00 dollars and car is still in same condition. Over All i feel ver dissppointed.
David K.
4 out of 5
8/26/2023
Generally was satisfied. My wait time was less than quoted.
Raymond L.
5 out of 5
8/26/2023
Matt in service department did super job helping getting my car fixed in an expedited manner. Both Matt Koch & Chris Curtis know how to treat their customers right. They are an asset to you company. Thank you again wonderful experience. Ramond Lynch. PS: they also kept me informed on the status of my repair which made me feel good.

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort