Upon arrival to appointment, inaccurate information had been entered about the reason for the appointment. Even though had an appointment, the necessary work was not completed in a timely manner and there was no communication about how long it might take. After getting home, a new deep scratch was noted on the end gate of my pickup.
The service I received was very good. Chelsea customer service is great, she values explaining and making sure I understand what is going on with my car, any source of the problem, what to expect and she point out what if anything happens I can still go back to them for another checking. That is awesome.
Taking over three hours for an oil change is out of li
I asked if something could be done with the hydraulics on the back door. When I got home the door still squeaks, so it wasn't greased to stop the noise.
Always nice to get a friendly shuttle to the Tedesco park and comeback for hot chocolate. The service advisors always answer our questions thoroughly.
Chelsea was the best. Great communication. Did everything to make sure my truck was fixed right.
Nick worked me in on a busy day. Gave great advice. So pleased.
Heard a lot of good things about Wilson’s and I believe they are true.
I was told it would take 1 1/2 hrs to do the work when I checked in. It took 2 1/2 hrs. Had I known it would take that long I would have arranged a ride home. This is the second time in a row this has happened.
Very professional. Keep me well informed on the wait which was longer than anticipated.
OK, thanks for the good service!
We scheduled for a time for oil change and tire rotation / and 3 hours later it was finished. You do good service- but need to work on scheduling. Also did not hear back about replacing pull out driver side holder. Was told you would text me with part info.
Took longer today than anticipated, but I understand you were having internet issues that got in the way of a software update.
Very happy with the service received it was quick and complete
Loading...
Service Center Directions
Service Center Appointment
Service Center Recommended Dealers
Service Center Apt Thanks
Service Center How It Works
Service Center Review Sort
Social