Steven is extremely professional. The estimated time for completion of work performed on my vehicle is always accurate.
Steven did excellent job making sure I was taking care of in a timely manner. He was very much so patient with me before job was completed and after job was done.I will most definitely be back to see Steven for my next service bc I love his customer service skills.He displayed honest which is a lost art trees days.
Brand new Vwhicle Was in Shop for over a month and vehicle issue were not resolved
Much better experience than the first few times I went there. That person was let go. Steven was great, professional and cared about me as a client.
Excellent honest service!
I enjoyed the conversation and the experience
Kobe was extremely helpful and kept me abreast of what services were needed for my truck.
Didn't do anything I asked for
Kobe is always a pleasure to work with.
I was trying to pay my invoice today as my car was being towed back to my my house. The online payment system would not allow me to pay because somebody had inputted the wrong phone number and email address. I attempted to contact the dealership and was disconnected three times and transferred in excess of four times to various people who cannot help me out. Finally, the situation was resolved in the invoice I received Via bill pay was not the same amount as the invoice. I was emailed earlier in the day. The difference was in excess of $600. I had to contact the service rep again to get this straightened out. Apologize for any typos, but I am too disgusted to even discuss this further and check my grammar. I would not recommend the dealership.
Kobe helped to make my time at Land Rover a very positive experience. He walked me through each step of the process while creating a quiet space within the facility to conduct my numerous conference calls. I'm appreciative of his professionalism and courtesy, an excellent representative for your organization.
Thanks so much, Kobe!
Kobe is prompt and great attention to detail!
I love Kobe’s customer service. Need more like him.
Kobe provided excellent customer service
Kobe was very informative with great customer service. He was excellent communicator and helpful.Thank you Kobe you weee great!!!
Kobe's incredible patience is a sought after strength within client facing roles. Thank you.
Steven did a great job constantly communicating with me on the progress of the repairs.
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