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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1263 reviews 61%
4 star 389 reviews 19%
3 star 69 reviews 3%
2 star 161 reviews 8%
1 star 177 reviews 9%
Review Us
Linda B.
5 out of 5
4/19/2024
Overall good customer service and attention
Joyce J.
5 out of 5
4/19/2024
He was very kind and accommodating
Kenneth W.
5 out of 5
4/19/2024
Very professional
Timothy F.
4 out of 5
4/19/2024
Melissa was outstanding in explaining everything and listened to my concerns. She also called me about a recall that was taken care of thanks to her heads up knowledge.
John J.
5 out of 5
4/18/2024
Brian was great. I came over from a different Kia and I’m really glad I did. He got me in quickly and communicated everything perfectly. Probably one of the best, and easiest, experiences I’ve had getting repairs done to one of my vehicles. I really appreciate his help.
Mary M.
5 out of 5
4/18/2024
The service man that has helped me the last 3x I’ve been in, has been very helpful & kind…
Kathy S.
4 out of 5
4/18/2024
A servic associate Sebastian was very professional and helpful and rienfly I asked a few questions and he answered them and made me feel very comfortable about the service he would provide. He explained I what I would need everything done to my satisfaction my car was washed and driver's side vacuumed
Claudine B.
4 out of 5
4/17/2024
Ok thank you
Catherine G.
4 out of 5
4/17/2024
Walied is the main reason I was happy with the appointment. Your phone system is horrendous. You try to make an appointment you get transferred three times to different locations. You try to call and find out if your car is ready and the same thing happens. Whoever answered my phone from that location kept hanging up on me. After all that aggravation, I was pleasantly surprised at how attentive Walied was. He explained everything to me and kept me up-to-date once I was actually in the dealership and they were working on my car. He is the main reason I would consider staying there and possibly trading my car in. He Is a credit to that dealership.
Robert B.
5 out of 5
4/17/2024
Great Service Great Staff
Michele R.
5 out of 5
4/17/2024
Brian Williams was very professional and he made sure we were all good with what was done to my car. He asked us many times if they were any other questions .
Lori S.
5 out of 5
4/16/2024
Steven Alexander Jackie are GREAT
Charles A.
1 out of 5
4/16/2024
Ur to exspensive but you are very nice just too expensive it's it's a warranty it should be dealt with as a warranty try to cut Corners to make money anyway you can but again you were very nice thank you for your time I probably will be taking the car elsewhere to get things done
Jason L.
5 out of 5
4/16/2024
Steven did a great job!
Joseph H.
5 out of 5
4/16/2024
Very nice guy, very knowledgeable , and extremely helpful!
Nancy Z.
5 out of 5
4/16/2024
Great customer service
John S.
4 out of 5
4/16/2024
Completely satisfied with service but the power train issue has not been solved yet. Dealership is in contact with KIA about my problem. They get back to me when informed of a solution.
James S.
1 out of 5
4/16/2024
Had to argue about the issues with my vehicle.car burning oil telling me it’s normal when they know it’s not. Told me nothing wrong with my steering wheel when they finally had another mechanic look at it then decided I need a new part and to bring back another time . Can’t guarantee me a loaner car.
Loretha S.
5 out of 5
4/14/2024
Thanks to you all as well. Now I know what I have to do with it. He did a very good Inspections.
Maria M.
5 out of 5
4/13/2024
Friendly and quick service

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