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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2824 reviews 66%
4 star 929 reviews 22%
3 star 98 reviews 2%
2 star 234 reviews 5%
1 star 179 reviews 4%
Review Us
Nancy C.
5 out of 5
4/23/2024
The service was great and done quickly.
Tu N.
5 out of 5
4/23/2024
I am very satisfied with your service thank you
Leslie R.
5 out of 5
4/23/2024
Very thorough. Great service. As always !
Timothy W.
4 out of 5
4/22/2024
I was very happy with the service I received today at your dealership.All my questions were answered to my satisfaction and I did not feel pressured to do any thing I had not planned to do.
Tina M.
5 out of 5
4/21/2024
Pryce was very helpful and took the time to explain the details of my service!
Elizabeth G.
5 out of 5
4/19/2024
Your service team did a great job. Always enjoying my visits at your facility... Very happy with getting a loaner car. Makes the experience easy and enjoyable!!
Wei-Hung C.
5 out of 5
4/19/2024
Excellent!
Rodney M.
1 out of 5
4/19/2024
I spoke to the manager about the multiple issues.
Kathleen O.
2 out of 5
4/19/2024
Was wondering why a 15,000 mile service check was conducted instead of a 10,000 when my mileage is 10,256 and this was my first service conducted since I had the car?
Evgeny G.
4 out of 5
4/19/2024
All stages were well organized - appointment arrangment, work of service department (Josh),diagnostic, information about repair status,car pick up. Nice courtesy car - like a test drive of our next car.
Larry J.
5 out of 5
4/19/2024
GREAT SERVICE
Gaudiosa S.
4 out of 5
4/19/2024
Very nice facility, new, clean, I feel comfortable treatment as family More ideal training for the whole staff to be more friendly always smiling My Rx been 12 years and never went other shop for check up. I remain my car to have service at Lexus Akron Canton dealer home. Very impressive
Beth C.
5 out of 5
4/19/2024
Very professional and stayed in communication. You have a great employee representing Lexus.
Gary M.
5 out of 5
4/19/2024
Great service as always.
Nancy C.
3 out of 5
4/19/2024
Parts are ordered. Will be back.
Moise Z.
5 out of 5
4/18/2024
Thank you for making the maintenance upkeep very pleasant and easy Moise
Samuel P.
5 out of 5
4/18/2024
Thank you.
Julie S.
5 out of 5
4/18/2024
Zyerryck was a delight and I’m always happy to see Norm too!
Christine G.
5 out of 5
4/17/2024
Very polite and professional
Terry D.
5 out of 5
4/17/2024
Good job!

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