The only reason we buy Toyotas is because of Q Holt. He’s honest and we feel confident in his assessment of our cars.
Looking forward to our next scheduled maintenance. Thank you.
Karina really helped me out with all the questions I had. She was patient and understanding and friendly.
Very thorough, fast, great service
She is soooooo kind and patient and helpfu! Really takes the time to do all she can! Explains things so clearly!
Jessica was really good in communicating with us and making any necessary arrangements to accommodate our needs.
Is the best service in San Diego I’m completely satisfied always a great service thank you Mr. Q. Holt we really appreciate it.
Ms. Simona Teslenko,
Is a Great Credit to the N.R.Toyota Car Service Team. Thank you so much for your time,Patience and all your Support.
Pleasant and wait time was reasonable.
Karina was a good customer service to help me out with the oil change and etc!!
I think she did just fine. Timely status notifications were noticed and appreciated.
Service was great, Simona kept up to date during the entire process. Thank you Simona and team!
Amazing service and Simona was fantastic!
The key gets stuck while putting it in the ignition. I would think a brand new laser key would smoothly fit into the ignition. If it still get stuck after the weekend, I will bring it back.
Check in was easy. I made an appointment at 1:30pm. When I checked in the person was friendly and helpful. Then, the service advisor came and I asked him for brake service. I thought my brakes were due for changing. So, I asked him to check if the brakes needed to be changed. And, he said ok. Good listener. My brakes were my only concern. So, turns out that the brakes were still good to use and that I needed to change the brake fluid and had a dirty air filter. Good job because that was what another dealer said. So, I got the brake fluid changed. Good service though at Norm Reeves. My Truck is running good and still working properly. That’s one thing that’s important. So, overall service experience is good and up to standard. And, I plan on coming back again someday for service for my vehicle.
Great service and listens and follow up well on my concerns. Thank you.
I am pleased with Norm Reeves's Service team and especially with Denise Lopez. Always a 5-star service!
Social