Tremendo servicio profecional
Extremely friendly, helpful, and knowledgeable.
Josh is always very professional and courteous when I come in for service. Job well done!
Service was fine. I was a bit bewildered that there was no wash this round as it was apologized that the service was down upon my last visit. My auto had been in airport parking for a while and I was a bit hopeful :(
Excellent customer service
Miguel provided excellent service.
Very professional and friendly experience from Mariano. He will be my go to service advisor
Henry is and was always willing to help me with my needs. Making suggestions and helping keep my cost down.
John Doy was professional and friendly. Because of him, I will continue to go to Hill Country Honda for all my vehicle service needs.
Nice advisor and greater attitude.
Mr. Patel provided a very good service and advice. He explained what needs to done for the service and when the vehicle will be ready. He followed up when the vehicle was ready to be picked up.
Rob is always amazing. I feel comfortable everytime I bring my car to the shop. I know he will take care of everything.
Everything went well and the gentleman helping me was very accommodating. My first service was very positive.
Amanda always treat us well. Very informative with plan of the service that needs to be done. Kept us informed with the process. Always look forward on setting up a service with her.
Purchased my car Thursday night 9/12/19 and it had little dry specks of glue all over the hood. Sales manager said to bring the car in for a full detail. I brought my car in and the service department kept it from 9am to 4pm and when I went back to pick up the car I noticed scratches on the back of my car and the dried glue was still on my hood along with new scratches. Service rep Carlos Adame was so clueless and nonchalant about the situation. I left very upset and was told to bring the car back on Monday after I complained to the sales manager. They took off the the plastic from my screen in the car without my permission. I regret ever dealing with the service department. Hopefully they can fix this. Wasted time is worse than wasted money.
The service rep that took my info , I forget his name was very incompetent !! He told me it would take 1-1.5 hours ? It took 2.5 hours for a 20 minute service ?? I would have been their longer unless it was me who asked why my car has not been moved front eh same spot ?!!! There were two girls there driving the cars to the waiting area -it was one of them that took action to get my car seen !’ She was a sweetheart !! I will never come back to your service store again !! I am so disappointed in your customer service ???????? if you want to call me for more detail here is my phone number — ****-****-xxxx Ross
I DIDN'T WAIT FOR A LONG TIME. IT WAS VERY GOOD.
Highly recommended to this place