Thank you Melissa and randy.
Wayne was very helpful and thorough. I knew I was in good hands with Wayne!
Thank you for everything, very pleased w service!
Parts were not available for the second recall after the vehicle was kept overnight.Psrts availability should have been determined prior to this service call.
They service very good for me thank you very much
The job was done at the time it was promised.
Transmission warning light with a blinking D came on. My Pilot will need to be towed back to West Hills Honda.
First rate service, polite and super professional
Edwin is the best service representative. He makes car maintenance easy.
Randy is really good professional. I’m completely satisfied working with him. Thank you!
Thomas is great to work with. He's very professional, knowledgeable and helpful. I'm more than happy to give him a good review
He was very nice and knowledgeable. He knew the ax issue before I even had to fully explain it. I am still working with him and trying to figure out the ac issue, but he has been great at working with and following up with me.
no clear ETA. Mario was nice, but his manger is rude.
He was very helpful i will recomend him to my friends Thank you!
The communication I asked for was not given to me. I asked to be notified of the eta of how long the service will take. Depending, I could have left my car and come back for it. Not until 2 hours after sitting in the waiting room I HAD TO GO FIND the advisor and then he gave me an update that my maintenance was covered under warranty and that it would be an addl hour wait. It is not ideal to have been waiting at the dealership from 7:30 to 11:00am.
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