Rip off charging way more than they should
I'm happy with the service of my car today Sunday 11/17th /19.
He is helpful and friendly.
I will refer to all my family and friends to come to Honda World Westminster.
I appreciate the professional service I received today at Heartland Toyota. I will continue to recommend!
I’m very happy with the service, Luis provided excellent service .
I'm not sure how things could have been better. The car was ready two hours ahead of schedule. Great job Austin!
Thank you for the courtesy shown & a job well done on time!
Had to go back to the dealership after getting down the road 3 miles due to the low tire pressure light coming on. After finding that my tires were just fine, it sounds like the technicians didn’t do their job the first time my car was there as stated on the invoice and by state law. My car should have gone straight in to have another look at it instead of me waiting almost an hour for it to get looked at because of an error on your part. Not very good customer service if you ask me. If the lack of customer service I keep getting since I bought my car keeps continuing, I will take my car elsewhere and never purchase another car from this dealership again and will recommend friends and family to go elsewhere.
Always is a fortune to have a good advisor like mr. Flores. Hopefully rock Honda hire more like him.
He was VERY helpful and carrying.
Rufino was amazing and so incredibly helpful! GIVE HIM A RAISE!
Gary is the first service advisor I’ve worked with at your dealership that actually kept me informed of my vehicles status. It was so nice not having to call to see what was going on. He’s definitely an asset to your company.
Mark did a great job taking care of my service requirements.
Cindy was calm yet methodical in problem solving, triage customers issues to quickly help them on their way. She showed a sense of urgency and was clear in her assessment and explanations to customers. She was pleasant, professional and all the while offers compassion and friendliness in helping people. I was very pleased with how she dealt with my case and helped me ease all concerns. Thank you !
Raymond was very helpful! Great customer service.
I appreciate the help you guys gave. Great service. 10/10
The customer service was amazing. Thank you a rest asdure i will continue using Rock honda for all my service needs.
The service and everyone there was great!!! My only issue was the amount of time it took for a simple oil change and inspection. Other than that, everything was great!
Leon rendered an excellent customer service that meets beyond my expectations.