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Real Reviews from VERIFIED CUSTOMERS
Peter S. VERIFIED CUSTOMER
Mr. Joseph Turner was very nice and professional. It was a pleasure doing business with him. Vicki Smith, Dennysville, Maine
11/4/2021
Michael V. VERIFIED CUSTOMER
Enjoy talking with Joe. Professional, courteous and helpful. Great job.
11/4/2021
Barbara P. VERIFIED CUSTOMER
Very helpful knowledgeable. Great asset to your company.
11/4/2021
Arthur L. VERIFIED CUSTOMER
Jacky Deng always provides excellent service.
11/4/2021
Tim P. VERIFIED CUSTOMER
Always a smooth visit with Jacky! Much appreciated.
11/3/2021
Andrew V. VERIFIED CUSTOMER
Jeff was fantastic. Been a customer for years and this was my first time interacting with him. 10/10
11/3/2021
Monica P. VERIFIED CUSTOMER
Joseph, once again, provided excellent customer service!
11/3/2021
Elizabeth G. VERIFIED CUSTOMER
Joe was very thorough in explaining what services were necessary for my vehicle and was very courteous. I have been coming to Darlings for many years now and will continue to do so! Thank you!
11/3/2021
Denise H. VERIFIED CUSTOMER
Took two appts. to get service completed. Was told 25 minute for recall and then oil change for approx. 1 he. Got there to be told it would be 2 1/2 hours???? Had to make another appt to have recall completed and that took 2x as long as told! Really beyond inconvenient when you live 2 1/2 hours from garage! Just felt like ????!
11/3/2021
Westley D. VERIFIED CUSTOMER
I find that Jackie is an understanding and informed person. He explains everything quite efficiently and he seems to have a very good Constitution and personality. I look forward to working with Jackie In the future and hope he is with you for a long time as I believe he is a plus
11/3/2021
Timothy S. VERIFIED CUSTOMER
Awesome Job Jeff..... you are the best!
11/3/2021
David V. VERIFIED CUSTOMER
Joe did a wonderful job communicating with us during the process. He went above and beyond to get our vehicle in sooner. We had a wonderful experience.
11/3/2021
Adil P. VERIFIED CUSTOMER
Jaylene did a great job in communicating with me about the service with my vehicle. She is great at what she does for Audi. I loved her service.
11/3/2021
Deirdre K. VERIFIED CUSTOMER
Jacky was polite and professional while educating me on the malfunctions of my 2013 VW CC. He took into consideration the possible time needed first to diagnose my cars electrical issues and then the extent of time for possible repairs needed. He was so respectful of my commute from Belfast, not wanting me to sit all day should I choose to proceed with repairs and he was also respectful and patient with me while explaining the extent of repairs needed. Jacky is a certainly an asset to Darlings VW. Thank you, D. Kuzio
11/3/2021
Brandon T. VERIFIED CUSTOMER
This darlings is beyond quick and caring for the customers!
11/3/2021
David M. VERIFIED CUSTOMER
Quick, easy, clean, friendly.
11/3/2021
Kyle C. VERIFIED CUSTOMER
Jeff was great and extremely versatile. 5 stars
11/3/2021
Jordan W. VERIFIED CUSTOMER
Service was excellent. The best vehicle service I’ve ever had. Thank you James for having my car delivered to me at work.
11/3/2021
Charles B. VERIFIED CUSTOMER
I was passing through town and needed service for my 2021 A6 I didn’t have a service appointment, but the service department took me ghe day i called and took care of my oil change They even honored my prepaid service plan. Outstanding service. Thank you
11/3/2021
Robert C. VERIFIED CUSTOMER
Mr Dow relayed what is mechanic advised...that the wind noise that is bothering us is normal. However, that is not the result is was hoping for. It wasn't like it is now as when the vehicle was new. Why was I not asked to take a road trip to point out the noise? I'm not coming back.
11/2/2021

Audi USA Replied:

“Robert C., I sincerely apologize for the upset caused by not having your issue resolved on this visit. I want to help resolve this concern for you. Would you please call me personally at 207-941-1330? Thank you, Jonah Rounseville, Service Manager”