Eric is professional, knowledgeable and customer focused. He literally knocked my socks off! He looked up Ford Pass points and told me I had money to spend, he looked up my VIN and let me know I had a premium service plan and helped me understand how to use it, I needed a back floor mat and he escorted me to parts, and he made sure they fixed a recall that didn’t come in the mail until today! All around super helpful and I will be returning gladly for my next service appointment.
11/23/2021
Benecio P. VERIFIED CUSTOMER
Very satisfied
11/23/2021
Gregory B. VERIFIED CUSTOMER
Great guy
11/23/2021
Matthew S. VERIFIED CUSTOMER
William did his best to make sure that the extended warranty items were completed properly despite pushback from the warranty company. My Golf R runs and looks great again!
11/23/2021
James B. VERIFIED CUSTOMER
Very pleasant, courteous, and professional
11/23/2021
Jonathan W. VERIFIED CUSTOMER
Very efficient & thorough
11/23/2021
Stephen W. VERIFIED CUSTOMER
I’m always taken back with darlings service dept very personal
Kind respectful even my coffee was good thank you
11/23/2021
Mark C. VERIFIED CUSTOMER
My appointment was on time and was fast
11/23/2021
Michael P. VERIFIED CUSTOMER
Andrew was very friendly and knowledgeable! Great service and willingness to make sure I have everything before leaving.
11/22/2021
Steven A. VERIFIED CUSTOMER
She did a great job in a tough situation.
Great Customer communication.
11/22/2021
Matthew I. VERIFIED CUSTOMER
My visit was projected to take 2.5 hours and I was there for 5.5, which completely ruined the plans I had set for the day. It isn't Jacky's fault necessarily, but I'm rethinking future service with you if my visits continue to be unreliable.
11/21/2021
Sanjeev A. VERIFIED CUSTOMER
Jaylene was very helpful and timely.
I am quite happy!
11/21/2021
Robert E. VERIFIED CUSTOMER
Joe and Cooper both did a superb job of making sure that my tire leak was fixed even when they didn’t have very much time to work on it.It’s that kind of service that really wows the customer.
11/21/2021
Michael &. VERIFIED CUSTOMER
He did a good job.
11/21/2021
Enrique M. VERIFIED CUSTOMER
James was great but your service techs are just parts changers they dont trouble shoot the issue to a particular part but rather want to change everything in that area to solve the problem..Diagnostics was a joke.
11/21/2021
Dana M. VERIFIED CUSTOMER
Everything went great kudos to erIc
11/21/2021
Rosemary P. VERIFIED CUSTOMER
He was very courteous and informative
11/21/2021
Jesse N. VERIFIED CUSTOMER
Gary always comes through with everything I have needed. Thames!
11/21/2021
Wilda K. VERIFIED CUSTOMER
Very pleasant, positive and informative. Thank you