Thanks to Cooper and Ben in the shop. They have been working on difficult and complicated issues with my vehicle. They go the extra mile to help the customers understand the problem and repair procedures.
12/31/2021
Silvercar Inc.. VERIFIED CUSTOMER
N/A
12/30/2021
Eric M. VERIFIED CUSTOMER
Jacky is always professional and helpful. Another outstanding member of the Darlings Audi service team.
12/30/2021
Garry C. VERIFIED CUSTOMER
Jaylene did an excellent job.
12/30/2021
Steven D. VERIFIED CUSTOMER
Very pleasant experience with Jeff. Top shelf service. Thank-you Jeff and Darlings.
12/30/2021
Jean S. VERIFIED CUSTOMER
Excellent customer service!
12/30/2021
Karen P. VERIFIED CUSTOMER
Jaylene kept me informed every step of the way.
Just a small thing the inspection due light was not reset to turn off however when I called the person who answered the phone was very apologetic and I will bring the car in tomorrow to take care of it!
12/30/2021
Lewis C. VERIFIED CUSTOMER
Jaylene is very professional and courteous.
12/30/2021
Audi Lakeland. VERIFIED CUSTOMER
Na
12/30/2021
Justin L. VERIFIED CUSTOMER
Great communication
12/30/2021
Kenneth S. VERIFIED CUSTOMER
Everything about my appointment went great. Jeffrey was very nice and helpful. I appreciate the great service as always. Thank you
12/30/2021
Shatevius M. VERIFIED CUSTOMER
The customer service is great I will be back
12/30/2021
Anthony R. VERIFIED CUSTOMER
Thank you for the wonderful and prompt service
12/30/2021
Timothy L. VERIFIED CUSTOMER
The gentlemen was very nice
12/30/2021
David B. VERIFIED CUSTOMER
Excellent service !
12/30/2021
Hunter D. VERIFIED CUSTOMER
I thought the service was awesome Joe Turner hit it out of the park
12/30/2021
Carole K. VERIFIED CUSTOMER
Very professional and polite.
12/30/2021
Pamela C. VERIFIED CUSTOMER
He is excellent as far as I am concerned. I hope to have him every time I come in.
12/29/2021
Rhonda A. VERIFIED CUSTOMER
Appreciate Darlings picking up & returning my car to me when I need it serviced.
12/29/2021
Robert S. VERIFIED CUSTOMER
I appreciate Darlings getting my car in unscheduled due to tire failure I had. Liam is a very thorough customer service rep. It was of no fault of his own that the tire replacement policy he had described didn’t come through. I do question why Audi or Darlings would advertise a tire replacement insurance that only covers repairable tires. It just doesn’t make sense so Liam was put in a position to call me the next day to let me know the tire replacement costs would be on me. I was also a little frustrated that when my car was returned to me the jack/tools/rear luggage compartment wasn’t reset to its storage conditions. Granted it wasn’t brought in that way but still. they put the spare back but nothing else. And I’ll be honest this last gripe was probably just frustration that I had to pay for the tire. But still.