Darlings continues to offer good old fashioned courtesy and a desire to serve the best advice and quality services. They are attentive to all concerns. And I iove the free car washes.
7/20/2022
Mindy M. VERIFIED CUSTOMER
James is a fantastic contact person and a true asset to the Audi team. I would however like to mention that I waited four hours at the dealership in Lakeland, FL just to find out I needed new tires. I understand that staffing has been a problem for many businesses but there needs to be an initial assessment of each vehicle that comes in before beginning to work on it to allow each customer to decide whether it would be worth it to stay and wait or come back at a later time.
7/20/2022
Nannette R. VERIFIED CUSTOMER
Great!
7/20/2022
Sonia S. VERIFIED CUSTOMER
Thank you for the great service Humberto
7/20/2022
Valeria T. VERIFIED CUSTOMER
Darius’s was very helpful and professional.
7/20/2022
Dustin T. VERIFIED CUSTOMER
Darling’s has proven itself time and time again to be a quality dealership with quality employees.
7/19/2022
Robert P. VERIFIED CUSTOMER
I was charged $600 for a simple diagnosis which would cost over $2,200 for my air conditioning. The service valves were left off my air conditioning unit and some damage was done to my passenger seat and the service department did not fess up to either of those issues I brought to their attention
7/19/2022
Daryl R. VERIFIED CUSTOMER
It took two full hours to do a simple oil change and wash.Had I appointments to fulfill,it would have damaged my schedule.Sorry.The explanation given was not convincing.
7/19/2022
Musa J. VERIFIED CUSTOMER
Great costumer service, very professional and high class!
7/19/2022
Deborah L. VERIFIED CUSTOMER
Excellent service. My car looks great and I am happy that I bought it in.
7/19/2022
Ryan R. VERIFIED CUSTOMER
I came in for servicing a flat tire replacement for 4 hours, and the service was not completed due to a warranty approval process delay. So I had to retrieve my vehicle and take it to another dealership tomorrow closer to my home.
7/19/2022
Christopher L. VERIFIED CUSTOMER
Well done and quick too. Thanks.
7/18/2022
Gilles C. VERIFIED CUSTOMER
Hi can you have Matthew Hoffman call me at ****-****-xxxx please, I like to understand the bill a bit better. Thank you
Gilles C
7/18/2022
Nathaniel C. VERIFIED CUSTOMER
I’ve have been loyal Audi customers for the past 5 years and this is the only time we haven’t been treated with excellence at your dealership. We needed a new key for our car and they questioned us and never called us when it came in. We had to track it down and then it wasn’t the right cut key so we had to wait an additional 5days with out our car. No discount was given no rental was given and we were shocked that Audi would give subpar service like this. We love our car we live Audi Lakeland but the parts department failed us.
7/16/2022
Bob B. VERIFIED CUSTOMER
Excellent service !! James is very knowledgeable and professional!!
7/16/2022
Claudia V. VERIFIED CUSTOMER
Excellent customer service
7/16/2022
Louis N. VERIFIED CUSTOMER
No service
7/15/2022
Scott B. VERIFIED CUSTOMER
James is great. Always a pleasure to work with him.
7/15/2022
Vincent S. VERIFIED CUSTOMER
Great job by James Green and the rest of the team!
7/15/2022
Steve B. VERIFIED CUSTOMER
Service rep was on point service completed timely and by all accounts well done.