Yes he was awesone, great communication and dealing with warranty/enterprise.
3/3/2021
Randall S. VERIFIED CUSTOMER
Very good customer care.
3/3/2021
Annie W. VERIFIED CUSTOMER
There were many Kocourek employees not wearing face coverings at all! so I had to walk in the very cold to the gas station to wait safely for my vehicle.
3/2/2021
Jain S. VERIFIED CUSTOMER
John was very helpful and explained everything ahead of time. He was also very kind and considerate of my time there.
Sincerely,
Jain S
3/2/2021
Denise H. VERIFIED CUSTOMER
Very friendly young man. Very thorough in explaining what was done!
3/2/2021
Mary R. VERIFIED CUSTOMER
Gregg is super friendly and customer-oriented. He took the time to explain everything and answer my questions, all with a level of courtesy that really made my day.
3/2/2021
Luke S. VERIFIED CUSTOMER
Melissa did a great job!
3/2/2021
Elizabeth K. VERIFIED CUSTOMER
Jordan is always friendly and knowledgeable. He is a pleasure to work with
3/2/2021
Carolyn M. VERIFIED CUSTOMER
Mace is a lovely young lady. She is friendly, personable and, importantly, knowledgeable.
Thank you, Mace!
The Magans
3/2/2021
Jonathan S. VERIFIED CUSTOMER
Teaf
3/2/2021
Gary S. VERIFIED CUSTOMER
Super friendly service!
3/2/2021
Connie S. VERIFIED CUSTOMER
Two times in a row now, vehicle not washed. Power washer down. ????
3/2/2021
Rebekah H. VERIFIED CUSTOMER
Jerald is always courteous, polite and knowledgeable about what’s going on!
3/2/2021
Joshua S. VERIFIED CUSTOMER
Staff were professional and friendly
2/27/2021
Rhonda V. VERIFIED CUSTOMER
The Koucerek staff are amazing.
2/27/2021
Matt L. VERIFIED CUSTOMER
Dylan did a great job setting up my car for an oil change and changing a wheel bearing. While changing the oil they found some issues and my CNA warranty covered everything. Dylan did a great job keeping me up to date on the status of my Subaru!
2/27/2021
Denise F. VERIFIED CUSTOMER
George is super friendly! He’s made the 2 hours I travel to
Reach your facility worth the time and effort and always makes
Sure the service is done in a timely fashion.
2/26/2021
Mary R. VERIFIED CUSTOMER
Damien is always friendly. He makes sure that if any additional repairs should be made, that I fully understand the nature of the work and whether it needs to be done immediately or can wait. He always goes the extra mile to make sure that I'm completely satisfied with the service I receive--and I appreciate that!
2/26/2021
Milo S. VERIFIED CUSTOMER
My recent visit to Kocourek was shorter then the estimate the service writer found me in the lounge and informed me my vehicle was finished, she reviewed the procedures performed by the tech and escorted me to the area where my vehicle was located and thanked me for the visit. I then left and my Escape has been doing well since. Thank You.
Milo S
2/26/2021
James M. VERIFIED CUSTOMER
As always thanks for all you do. I come here from Holcombe Wi which is 1 1/2 hrs away and absolutely love how you treat my wife and I. Always easy to schedule, excellent description of maintenance needed, and a car wash when done. Every thing is clean and neat. Everyone is COVID conscience too. Great job to all!