Tommy is the best! Super knowledgeable, approachable and professional.
1/1/2020
Denise B. VERIFIED CUSTOMER
I’ve been going to the Honda Service Center since I bought my car in 2001. This past visit was not up to the standard I’m used to.....though everyone was very nice. My original service representative wasn’t present when I picked up my car. I found another representative to answer my questions. If I hadn’t done this I wouldn’t have figured out that some of the planned work wasn’t completed. Fortunately, the second representative resolved the problems. (Tire rotation and wiper blade tasks not completed). My lesson....and yours should be, ‘always have a service representative meet each customer at the time of pick up....don’t just tell them their car is ready for pick up.
1/1/2020
Chin Hung. VERIFIED CUSTOMER
Tommy is great!!!
1/1/2020
Thomas C. VERIFIED CUSTOMER
Heng is very helpful, expediting the service while I waited and got it done earlier than expected.
1/1/2020
Albert F. VERIFIED CUSTOMER
Very satisfied
1/1/2020
Jose M. VERIFIED CUSTOMER
He is excellent person really satisfied with his service
1/1/2020
Erlinda C. VERIFIED CUSTOMER
This is my 2nd time getting my car serviced at the Folsom street location. I had great customer service the 1st time and this time around. Tommy was friendly & helpful. He said my car will be done in 1 hour to 1 1/2... and he was right. I am very pleased with my experience here.
12/31/2019
Sophia S. VERIFIED CUSTOMER
As usual, very reliable and efficient!
12/31/2019
Robert K. VERIFIED CUSTOMER
Aaron is a great guy & the service excellent.
Norma Cole
12/31/2019
Christopher P. VERIFIED CUSTOMER
Thanks!
12/31/2019
I-Fan Chung. VERIFIED CUSTOMER
Great and fast communication with Aaron!
12/31/2019
Thomas M. VERIFIED CUSTOMER
Thanks for your quick reaction to my unexpected problem.
12/30/2019
Judith W. VERIFIED CUSTOMER
Great service. Judey
12/30/2019
D'Ann M. VERIFIED CUSTOMER
The staff at SF Honda Marina provide great service.
12/30/2019
Sam T. VERIFIED CUSTOMER
I realized I did not receive a mileage sticker for my next oil change. Is it possible to receive one still?
12/30/2019
Man Y. VERIFIED CUSTOMER
Service was excellent .Mr.Aaron Wong was nice ,courteous ,patient, prompt with the service. I am happy to be his customer.
12/30/2019
Brewster W. VERIFIED CUSTOMER
Great service and always enjoy working with him!
12/30/2019
Lisette P. VERIFIED CUSTOMER
The best service in San Francisco Thank you
12/30/2019
Jennifer T. VERIFIED CUSTOMER
Tire air pressure sensor was lost during tire replacement.
12/29/2019
Randy A. VERIFIED CUSTOMER
Devron at your Folsom Street location is a real asset to your team. Very patient, explained all service and maintenance options, and did a brilliant job of setting exceptions. I felt like he was watching out for my best interests. Many thanks to Devron.