Gregory Masangkay and the team at SF Honda Folsom Service Center did an excellent job during the repair on my car. He kept me up-to-date during the repair, which had to deal with long delivery times of parts. During the entire process, he kept me informed. Thank you, Greg!
1/16/2021
Manoela V. VERIFIED CUSTOMER
I was cought up by a very unpleasant surprise when the car I purchased from SF Honda just 18 days prior had the engine light turn on multiple occasions, after only 2 days of use. Aaron was good helping and orienting me. But in general I was told I would have to leave my car at the shop for 3/4 days and they would pay for my ride home. Which is helpful, but not nearly as much help as I needed. I had to have a car for work and other very important things. And I really did not expect to have to "argue" about it. So that was a very stressful and unpleasant experience.
1/16/2021
Marilyn O. VERIFIED CUSTOMER
All good ????
1/14/2021
Roy K. VERIFIED CUSTOMER
You guys are great and Rey is excellent!
Great service. Thank you!
Roy
1/14/2021
Kathy C. VERIFIED CUSTOMER
Lawrence Wong was great! But, I was very dissatisfied with the call service that scheduled my appointment. When I arrived I learned that the service center I had requested (on Lombard in San Francisco) did not know about my appointment AND that there was no place for me to wait while my car was being serviced even though I was assured three times by the call center that there was. Nevertheless, Lawrence Wong graciously made sure my car was taken care of in a timely manner. I give Mr. Wong two thumbs up and the call center two thumbs down.
1/13/2021
Robin L. VERIFIED CUSTOMER
Great service!!!
1/10/2021
Danny C. VERIFIED CUSTOMER
Reynaldo did a great job
1/9/2021
Jerrie S. VERIFIED CUSTOMER
Yes THANKS!!!!!
1/9/2021
Christian S. VERIFIED CUSTOMER
It was great and smooth !!!!
Aaron was very professional!
1/9/2021
Julie H. VERIFIED CUSTOMER
Rey was friendly, responsive and helpful. Thank you!
1/9/2021
Zachary Maxwell. VERIFIED CUSTOMER
Erick was great!
1/8/2021
Charlotte J. VERIFIED CUSTOMER
I love the Marina service location. Friendly efficient knowledgeable staff.
1/8/2021
Robert D. VERIFIED CUSTOMER
I was not looking forward to bringing my car in during COVID but the team was great & the environment felt safe & professional
1/8/2021
Bertha P. VERIFIED CUSTOMER
Very very good Erik thank you
1/8/2021
Thorsten S. VERIFIED CUSTOMER
all fine :)
1/7/2021
Jayme Y. VERIFIED CUSTOMER
Erick Borja, the guy who helped us, was awesome! He took care of us, and the same time, made us feel at ease and made us laugh, during time of concern with our low tire pressure. You don’t find too many employees like this. He was a real nice guy!
1/7/2021
Carolyn L. VERIFIED CUSTOMER
My service adviser, Rey Gomez, always takes good care of my car. That is why I come to the Honda Dealership for service on my vehicle.
1/7/2021
Ismail A. VERIFIED CUSTOMER
You guys are very helpful. Thank you so much for all teams and thank you Greg for today