Generally I have no bad experiences here at Goudy, this last time I took my car for an A1 service and waited three hours for completion when I had booked an appointment. I did not receive a text or update on status. I had to go up to my advisory if my vehicle was done.
8/5/2024
Jinqiu Y. VERIFIED CUSTOMER
Wilson is fantastic. The feedback is on the person who drives car out when the service was finished. I literally waited for over 15 min....that part was not cool. Please give Wilson 10/10. Great job
8/4/2024
Sally S. VERIFIED CUSTOMER
He was friendly with smile and he answered the questions that I ask him no hesitate. Thank you.
8/4/2024
Lucia T. VERIFIED CUSTOMER
Neil was very prompt and helpful through every step! Very easy going and helpful
8/4/2024
Melinda G. VERIFIED CUSTOMER
Daniel providing me with excellent customer service. He acknowledged my presence as soon I walked in. He was very professional and provided me with timely updates as he promised. Customer service like his keeps me beyond satisfied at Goudy Honda. Thank you Daniel!
8/4/2024
Melinda P. VERIFIED CUSTOMER
My service representative was very friendly and welcoming. Thank you!
8/4/2024
Bonnie F. VERIFIED CUSTOMER
Daniel's personable and helpful.
8/4/2024
Dal Sung. VERIFIED CUSTOMER
In my opinion, Mr Samano has treated me quite kindly and professionally. It is a perfect score. I want to thank him for this.
8/4/2024
Michael A. VERIFIED CUSTOMER
The work was done on time.
8/4/2024
Stepanie H. VERIFIED CUSTOMER
Thank you Andy for a great and smooth experience.
8/4/2024
Susana Z. VERIFIED CUSTOMER
Omar is very professional, does not give you the run around. I requested him when I made my appointment. My previous visit was the first time I worked with him and my car has never felt better. It drives safely and I feel safe in it.
8/4/2024
Lourdes B. VERIFIED CUSTOMER
He’s very attentive to the customers and car services care details and very knowledgeable about his assigned tasks.
8/4/2024
Eleanor L. VERIFIED CUSTOMER
Omar was great! Gave 100%+ of his time & effort in updating on the status of my car. My car needed additional repairs, Omar was on top of it.
8/4/2024
Mark O. VERIFIED CUSTOMER
Bringing the complementary car wash back would great.Also coupon mailers are appreciated.
Ivan was very personable and very accurate with his estimation of time to complete the job.
8/3/2024
David G. VERIFIED CUSTOMER
He told me it would be at least 2 hrs before my car would be looked at and he’d call me when he knew the status. Texted me a little before 11 and said they had found the problem. Said it didn’t need any parts or repairs, just was the tire senser was adjusted and it was ready to be picked up ????????
8/3/2024
Michael H. VERIFIED CUSTOMER
Omar was pleasant, helpful and knowledgeable.
8/3/2024
Curtiss M. VERIFIED CUSTOMER
Omar was amazing with this service!
8/3/2024
Judith M. VERIFIED CUSTOMER
GREAT service, quick and answered my questions. Great attitude, happy to continue taking my vehicle for service at this location.