Goudy Honda Auto Repair Service

Hi Andy . Would you please call me back ****-****-xxxx? I need your help . Thanks .

Mr. Daniel Tieu is the best Service Consultant that has ever helped me at Goudy Honda! That is why I always request for him to help me take care of my vehicle repais. He is always very professional, courteous, helpful, informative, caring, a good listener and great personality too! Always with a friendly smile that makes you feel welcome. Very satisfied customer. Thank you.

Chasity was extremely helpful and very kind. I trust her with anything that has to deal with services and my car.

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Ivan was very helpful

Great advisor with great customer service skills. Always there to help.

Hi Neil he was a good helper I was referred for his quality work and let me tell you that I am satisfied thank you very much

Great Service, I would definitely take my car for service to Goudy Honda.

He very helpful to me

Things were returned as expected.

Yes very good service friendly

Received good service.

Good job..very good..

Andy was great. The service was quick and thorough.

When dropping off my car in the morning, I made sure to clearly explain I needed both an oil change and a transmission check for a potential leak. I say this because when I was told my car was ready, I arrived and they did not know I wanted an oil change. I definitely should have double checked the receipt before leaving my car, but I didn’t think to because I repeated my need for an oil change multiple times in the conversation, and it felt very clear that she understood that. I understand miscommunications happen, but truly I don’t understand how that happened given how clear I was. She then said no problem since I still needed it done that day, and the oil change can be done in 15 minutes and to wait in the waiting area. I was waiting for over 1.5 - almost 2 - hours. I felt very frustrated and miserable because she didn’t give me any update. About 40 minutes in, my car was parked near her desk, so I went up to ask if perhaps I was called but my phone was dead so I didn’t get the call. She then informs me they’re barely about to take my car for the oil change. Genuinely I just felt miserable because she said my car would be worked on immediately and would take 15 minutes and never updated me on the time frame. I would’ve gone home and came back if I had known it was going to take so long. I’m not angry, the experience just felt extremely stressful on my end and I tried to hold in my emotions because even though my emotions were valid, I did not want to seem like a rude customer. I really do wish I could’ve been given an update on time. I don’t think this would happen again, so I’d still go back to goudy honda for my next oil change, but this was a really tiring experience.

Leonar is polite and caring good service.u

Great service! Thank you.

none

Sure,they just ran out of time.

Everything was fine just took a long time.