He was attentive and helpful. Great job on completing my car on time.
5/16/2019
Evelyn S. VERIFIED CUSTOMER
Everything was great from start to finish. Only one problem after the work was done but I was able to resolve it.
5/16/2019
Ayla F. VERIFIED CUSTOMER
Great service
5/16/2019
Ching C. VERIFIED CUSTOMER
Excellence customer service. I got call ASA service is done
5/16/2019
Tian Hui. VERIFIED CUSTOMER
The most informative staff I have encountered based on my past experience at Goudy Honda (Once a year). Mydam was very good at explaining each services being performed to the car.
5/16/2019
Enrique C. VERIFIED CUSTOMER
I was not satisfied with my service . I was informed that alignment for the car would be checked and I asked to be informed if it was necessary. Upon arrival for my car I was charged for the alignment and I had not given an authorization or price for the service . Additionally , the individual did not mention to me that he had added onto my paper work for the service to be done previous to me signing. When I asked the individual why I was not consulted previously to the work being done he stated “well you signed the paper” which bothered me since I was not informed that it had been added.
5/16/2019
Diane F. VERIFIED CUSTOMER
I just sent a heartfelt thank you message but neglected to greatly thank Dennis and his team for absolutely excellent tune up major maintenance service of my car! It was stalling so much a couple of days ago I was afraid to drive it but now I am so relieved and at peace my car is completely safe!God bless you! in Jesus !!
5/16/2019
John K. VERIFIED CUSTOMER
Frank was responsive & knowledgeable. Very professional and easy to work with.
5/16/2019
Gwen K. VERIFIED CUSTOMER
Ivan was very helpful, providing excellent service with clarity and consideration.
5/16/2019
Alan R. VERIFIED CUSTOMER
I am completely satisfied with my recent service experience. David is professional, extremely courteous and displayed every characteristic that enabled a customer centric experience. Although my visit derived from the lack of focus by a technician working on my vehicle resulting in a metallic noise coming from the rear right wheel, David’s service and determination to solve the issue reinstated my trust in Goudy Honda’s service department. Thank you.
5/16/2019
Norman J. VERIFIED CUSTOMER
Dennis Palacio is the best service writer your service department has ever had. Dennis is very professional and takes care of business. I am extremely happy with him and trust him with the repairs completed on my Civic Hybrid. He is a valuable associate to have on your Goudy Honda Team.
5/16/2019
Jaquay S. VERIFIED CUSTOMER
Dennis was a pleasure to interact with. Very thorough and informative! I felt that he appreciated my business and valued my time. I would definitely do business with him again!
5/16/2019
Indira R. VERIFIED CUSTOMER
Everyone is nice, courteous and helpful
5/16/2019
Samuel L. VERIFIED CUSTOMER
Personable, did everything I asked of him. He called and told me in detail the condition of the car.
5/16/2019
Chris K. VERIFIED CUSTOMER
He was great and explained thoroughly everything
5/16/2019
Gabriela P. VERIFIED CUSTOMER
Todo el servicio desde el principio estuvo muy bien Gracias ????
5/16/2019
David G. VERIFIED CUSTOMER
I was very happy with my service advisor,he told me my car would be ready in 2 hrs and it was ready in 90 mins, he callef me to tell menwhen it was ready. I had a part in the councel that had come off and he showed me where it belonged and installed it.
5/16/2019
Raul K. VERIFIED CUSTOMER
Sader Mauricio Gonzalez was awesome! He explained every service that my car needed and answered all my questions. Thanks again Sader!
5/16/2019
Scott K. VERIFIED CUSTOMER
10s across the board
5/15/2019
Rula K. VERIFIED CUSTOMER
Ivan was a great customer service person. He took care of my car . Thank you Ivan.