Spreen Honda could use some work on the shuttle service and communication as that was the one source of frustration. Ric did offer a platinum wash when I come back in to compensate for the inconvenience which is appreciated. I will give a positive review if contacted by Honda for feed back but just thought you should know where spreen Honda can improve.
2/6/2020
Laura B. VERIFIED CUSTOMER
I was addressed promptly with a friendly employee as soon as I drove up to customer service. Although I didn’t have an appointment, I did not wait long for an oil change and tire rotation. Most important I was advised of cost before service!
Thank you
2/6/2020
Jose R. VERIFIED CUSTOMER
Super fast and easy love will definitely be back
2/6/2020
Jason G. VERIFIED CUSTOMER
I appreciate Ricardo's professionalism and keeping me updated on the status of my car repair. WELL DONE
2/6/2020
Phillip S. VERIFIED CUSTOMER
Honda is the best !!! Service is great !
2/6/2020
Cynthia F. VERIFIED CUSTOMER
Ricardo's customer service was exceptional.
2/6/2020
Raquel A. VERIFIED CUSTOMER
Excellent customer service
2/6/2020
Louis J. VERIFIED CUSTOMER
None
2/6/2020
Iverica M. VERIFIED CUSTOMER
This is my Second time coming here and my experience has been very disappointing. Let’s start with your cashiers, your cashiers have no sense of how a customer should be greeted at your establishment. Not only did she not look up but kept giggling with another female coworker. When I finally paid and received my car, I did not realize that your technician didn’t close my hood property. Scary part of driving in the evening on the freeway with my children in the car. I just can’t phantom the thought of the hood opening while driving with my kids. This could have caused an accident injuring several people if the hood would have opened completely. I also left a message with Jim this afternoon and I never received a call back. I would appreciate a follow up.
Thank you
2/6/2020
Thu N. VERIFIED CUSTOMER
Mirena was very nice
2/5/2020
Rami A. VERIFIED CUSTOMER
Great service
2/5/2020
Andrea S. VERIFIED CUSTOMER
Thank you
2/5/2020
Andrew B. VERIFIED CUSTOMER
Service was quick, and love the text updates
2/5/2020
John C. VERIFIED CUSTOMER
I only take my car to s p r e e n Honda nowhere else. I've always been one hundred percent satisfied
2/5/2020
Danielle C. VERIFIED CUSTOMER
Fast and Efficient service! I was in and out in no time and my 2 year old was well behaved thanks to your kid friendly waiting area!
2/4/2020
Geraldine R. VERIFIED CUSTOMER
Very helpful, professional employees. Answered all my questions and addressed my concerns. ????
2/4/2020
Charlotte B. VERIFIED CUSTOMER
Melina was absolutely wonderful. She is attentive,listened to my needs, made me feel important and provided the best most efficient customer service.
2/4/2020
Lorena S. VERIFIED CUSTOMER
Muy bien
2/4/2020
Marudut M. VERIFIED CUSTOMER
Good service and excellent
2/4/2020
Lori A. VERIFIED CUSTOMER
Melina was very helpful and very professional. I appreciated all her help.