They forgot to reset the oil life to 100% then they forgot to put the cover on my cabin filter and my glove box was still out on my car floor. Forgot the complimentary wash also. If im going to get service done to my car I expect the dealership to take full care of my vehicle. Hard earned money is going into the car payment and hard earned money was paid to get my car serviced. This last experience was a big ol "i dont care" from service.
2/14/2021
Frances S. VERIFIED CUSTOMER
Del Rosario was great. New to area and was very pleased with the service.
2/14/2021
Judy U. VERIFIED CUSTOMER
Helpful and experienced personnel
2/14/2021
Hortencia C. VERIFIED CUSTOMER
Very nice and polite young man good public relations
2/14/2021
Daisy D. VERIFIED CUSTOMER
Explained everything thoroughly. Took her time to show me and tell me what services my car needed done and after every how many miles. Great customer service.
2/14/2021
Steve T. VERIFIED CUSTOMER
Very courteous and professional
2/14/2021
John S. VERIFIED CUSTOMER
Everything went well
2/14/2021
Alex S. VERIFIED CUSTOMER
I felt the service advisor(Jesse) was incompetent. I came in with a problem in my 2007 Honda CRV door lock actuators malfunctioning and it took him over 4 hours to get me an estimated repair order.
2/14/2021
Billy K. VERIFIED CUSTOMER
helpful
2/14/2021
Jose S. VERIFIED CUSTOMER
I paid for a B1 service and they did not do the tire rotation. I
2/14/2021
Charles L. VERIFIED CUSTOMER
I was a walk-in for quick service and it took about one hour to complete service. The battery had been replaced on the road and I was quoted $75 to reset radio and nav systems. Staff fixed this for no charge while I was in for the oil and filter change. Definitely customer oriented. Thanks staff.
2/13/2021
Patrick F. VERIFIED CUSTOMER
I fixed the car myself it was an easy fix the O2 sensor that I had replaced the check engine light would not go off it was a wire that came out and I put it back in and the check engine light went off they told me I needed to replace the entire wire harness. You need to get some better mechanics in there they're not doing their job right you're trying to **** money out of the customers without checking anything out
2/13/2021
Krystal F. VERIFIED CUSTOMER
We needed to catch up on some costly maintenance which is never easy but Jesse took the time to explain everything to me and the mechanics got the work done quicker than we expected. It’s a relief to be caught up and know that the work is guaranteed. We always have a good experience with you guys, thanks!
2/13/2021
Leslie C. VERIFIED CUSTOMER
It would e my pleasure. Adam was complete perfect and reached my every expectation
2/13/2021
Nicholas L. VERIFIED CUSTOMER
Danny is great.
2/13/2021
Bryanna B. VERIFIED CUSTOMER
Ricardo was awesome! Polite, helpful and great customer service provided!
2/13/2021
Joseph H. VERIFIED CUSTOMER
Thank you, for all you do!
2/13/2021
Alma H. VERIFIED CUSTOMER
Gracias por el servicio, fue muy atento Danny. definitivamente van hacer muy recomendados
2/13/2021
Nicholas D. VERIFIED CUSTOMER
No need.your service people are rude all I wanted today was an oil change. I did not expect to be there for 2 hours