The service was a expected but customer service could have been better
9/11/2018
Maria G. VERIFIED CUSTOMER
Very attentive customer service.
9/10/2018
Thomas R. VERIFIED CUSTOMER
Service Rep was great. He quickly handled my service issue and exceeded expectations.
9/10/2018
Raquel L. VERIFIED CUSTOMER
The service was very good and kept me informed. However after 1 1/2 after picking up my vehicle, my tire pressure light came on. Not sure if everything was checked when my tire rotation was done.
9/9/2018
Rajase G. VERIFIED CUSTOMER
Josh
Provided wonderful service , he was pleasant and cooperative
9/9/2018
Crystal S. VERIFIED CUSTOMER
Our service is always surperb! Our Service Advisor keeps us posted every step of the way thru the process. My wife and I tell all of our friends to visit your team from Sales to Service delivery. David Acuna is a total professional!! Please keep him on your team!
9/9/2018
Margaret M. VERIFIED CUSTOMER
Karl was extremely helpful. Kept me informed on status of service.
Just moved here from Austin. Bought van from First Texas
Honda where I had it serviced.
Now that I now live in Richmond I Will continue to bring
My can to this dealership because if the excellent service today.
9/9/2018
Jorge G. VERIFIED CUSTOMER
The process of getting my oil change and tire rotations went really smooth. I was innans within 45 minutes (great timing). Thank you!
9/9/2018
Natilie W. VERIFIED CUSTOMER
Jonathan was friendly and professional. I had routine service and the car was ready within the quoted time.
9/8/2018
Shirley A. VERIFIED CUSTOMER
Danyelle was excellent in ordering the part to repair the window trim and in getting me in the next day for the repair! She offered me a shuttle ride back home rather than spend the hours in the waiting room for the repair to be done. She checked on me during the time of my wait. Wonderful customer service.
9/8/2018
Du L. VERIFIED CUSTOMER
After I came I was greeted by the station express people. Pretty soon I tried to understand what I need, he filled out a ticket and proceeded with the inspectiohs of my Honda. Thank you to have helped me, You people were very courteus and customer oriented.
9/8/2018
Janette H. VERIFIED CUSTOMER
I had requested a state inspection be done. This was not done and could not be done when O picked up. They offered to keep overnight and do it, but I had driven over a hour from the Woodlands.
9/8/2018
Germila G. VERIFIED CUSTOMER
Thank you ! Keep up the great job!
9/8/2018
Kelly S. VERIFIED CUSTOMER
It went very well
9/8/2018
Rebeca M. VERIFIED CUSTOMER
The only complaint is that my car was not washed. This is the second time that I bring my car to service and it doesn’t get washed. The advisor was great, service was prompt and staff was friendly.
Floyd Lopez
9/8/2018
Julio E. VERIFIED CUSTOMER
Amazing definitely coming back .
9/8/2018
Jessica W. VERIFIED CUSTOMER
Service was fast and the guys were friendly
9/8/2018
Tomas S. VERIFIED CUSTOMER
Professional and understandable service from everybody on-site.
9/7/2018
Guillermo M. VERIFIED CUSTOMER
Danyelle is always s pleasure to deal with.
The excellent experience definitely ensures the next car we buy will be from Honda Cars of Katy