I was really disappointed after waiting 3 hours just to know what I came in for was not going to be completed, I had an appointment to come in for a door panel replacement and mirror to be fixed and while there to also take care of a fuel pump recall. When I got there Mat didn’t mention the part hadn’t come in and that there would be not eta on this part. I assumed it’ll all be taking care of since i let him know what I was here for on my arrival he simply took my car with out saying a word. I would of really appreciated if I would of got a call to advise me the part was not in yet because I wouldn’t of wasted my time off work and driven 1 hour away just for a recall. I would of preferred to had all the work done at once! Which is what really upset me because i specifically said I wanted to take care of everything at one time. This was completely unprofessional I didn’t feel like a valued customer, and I really hope this issue gets taken care of. I am still waiting for a call back from service manager.
6/24/2021
Hilario C. VERIFIED CUSTOMER
Brandon was professional, pleasant, courteuos and answered all my questions. The service was on time.
6/23/2021
Hoang N. VERIFIED CUSTOMER
Bobby deserved a raise for the go customer service:)
6/23/2021
Henry N. VERIFIED CUSTOMER
Well done job
6/23/2021
Sandra W. VERIFIED CUSTOMER
Job always well done
6/23/2021
Holly A. VERIFIED CUSTOMER
Very pleased!
6/23/2021
Mark F. VERIFIED CUSTOMER
I had an appointment to get all my emblems changed to the black chrome ones. I wasn't told how long it would take but it only took an 1 1/2. I received a text telling me when my car was done and Brandon came to the lounge to get me.one last thing. I was quoted $175 to do the job but To my surprise Brandon was able to get it done for $150. He went above and beyond to take care of me. I appreciate it.
6/23/2021
Mrunal P. VERIFIED CUSTOMER
Brandon was ver accommodating and professional and was able to service the vehicle issues as we discussed. Great service!
6/22/2021
Michael P. VERIFIED CUSTOMER
Bobby is the best!
6/22/2021
Fabian J. VERIFIED CUSTOMER
Fast service
6/22/2021
Myrna L. VERIFIED CUSTOMER
Fast and my car was clean
6/21/2021
Salvador G. VERIFIED CUSTOMER
Matthew was very helpful And I am satisfied with everything
6/20/2021
Susan T. VERIFIED CUSTOMER
Brandon wasn’t available to help. But Matt was and he was very helpful and professional.
6/20/2021
Sharron C. VERIFIED CUSTOMER
It was great service!
6/20/2021
Rachel S. VERIFIED CUSTOMER
Mat, was very helpful and knowledgeable. Mat, has a wonderful attitude
6/20/2021
Suzan W. VERIFIED CUSTOMER
Mat is a very nice guy. I liked his professional & expeditious service.
6/20/2021
Carol I. VERIFIED CUSTOMER
Bobby help walk me thru a very stressful situation with my new car. I was very satisfied
Thank You. Carol I
6/19/2021
Gina S. VERIFIED CUSTOMER
We always receive the best customer service from your staff! Thank you! Keep up the great work!
6/19/2021
Louise O. VERIFIED CUSTOMER
My service was scheduled and completed in a courteous and professional manner.