Bobbie is amazing. My dissatisfaction is not with Bobbie but that fact that my car is burning oil and I am required to take off work and dive 1- hour just to have it checked! I have a letter from Acura stating my car is one of the models where this is a problem. I am super frustrated with Acura yet love the maintenance department staff.
7/23/2019
Santos M. VERIFIED CUSTOMER
I had a great experience! Thank you
7/23/2019
Pamela W. VERIFIED CUSTOMER
Extremely nice staff! No issues at all!
7/22/2019
Kristen G. VERIFIED CUSTOMER
Not the same level of service that I have received here in the past. Previous service advisors have gone above and beyond to ensure customers felt valued. There was nothing wrong at this visit, I’ve just had better experiences. Hoping that with the change in ownership the long time customers will not suffer in the level of service they have experienced before. In all honesty that has what has kept me coming back for the last 10 years!!!
7/22/2019
Eloise C. VERIFIED CUSTOMER
Great customer service from Kevin
7/22/2019
Icsolene H. VERIFIED CUSTOMER
Very courteous and helped me to select the services that I needed for my vehicle. He also kept me informed of the status of my vehicle.
7/21/2019
Shehnaya J. VERIFIED CUSTOMER
THANK U KEVIN RAYMOND FOSTER!! You’re the best my car looks fantastic.
7/20/2019
Ronald L. VERIFIED CUSTOMER
First of all, Acura should never charge customer to reset the radio when the customer cannot do it after following factory instructions. Ok. I paid. But after the job was done and I was driving home, I noticed the radio could not receive signals and I had to turn back. The explanation was the antenna was not plugged in all the way. Come on! If the technician cared to do a simple test, the problem would have been found before customer was annoyed. Do I have any more confidence to bring my car here for repair? Nah.. I think I will try another Acura shop first.
7/19/2019
Blanco U. VERIFIED CUSTOMER
Awesome customer service.
7/19/2019
Curt O. VERIFIED CUSTOMER
Bobby is a true professional in every sense of the word; customer service, polite, man of his word, didn’t over promise and certainly didn’t under deliver.
Bobby, THANK YOU!
Satisfied customer,
Kurt Otterbein
7/18/2019
Linninea E. VERIFIED CUSTOMER
Bobby gives excellent customer service always and makes sure that everything is taken care of, he is the reason I return to Spreen Acura for my car service
7/18/2019
Susie N. VERIFIED CUSTOMER
Good job ,I love it
7/18/2019
Rita G. VERIFIED CUSTOMER
Service provided in a timely manner and items needing future service explained.
7/18/2019
Carmel V. VERIFIED CUSTOMER
Everything was great; they took care of my tire that kept losing pressure. Kinda long wait. But all is good.
7/17/2019
Ericka B. VERIFIED CUSTOMER
Everything was at the time they told me. You have an awesome costumer service. Thank you!
7/17/2019
Ken C. VERIFIED CUSTOMER
Great job
7/17/2019
Juan O. VERIFIED CUSTOMER
Very good job
7/17/2019
Paul G. VERIFIED CUSTOMER
Mr Foster was excellent from my phone call to the Service Dept requesting an appointment for my recall notice and a LOF, to paying the bill when he was very thorough reviewing the suggested maintenance on my vehicle. This was a great visit to your facility, with no doomsday predictions if I didn’t get my cabin filter changed as soon as possible! In the past, I guess you can tell, I haven’t had the same good friendly experiences with service writers. Keep up the good work!
7/15/2019
James P. VERIFIED CUSTOMER
Bobby is honest and has a can-do attitude. He's the main reason I'll always bring my Acura and Honda CRV to your shop.
7/14/2019
Mike B. VERIFIED CUSTOMER
Excellent service as usual. I drive from Ontario to take my car to your service guys and gals