I appreciated his visual aide to show the appropriate colors of the different fluids
10/17/2018
Sandra M. VERIFIED CUSTOMER
Pedro was polite, thorough and helpful. He wanted to make sure that my issue was resolved and done right.
10/17/2018
Travis E. VERIFIED CUSTOMER
David did a great job, and he completed my work in a timely manner.
10/17/2018
Esequil G. VERIFIED CUSTOMER
Good afternoon this is my second time going to get an oil change. The first time that I went, they did a pretty good job.. The second time was today, 1016 I didn’t receive that same great customer service that Honda always provides. Not sure the name of the person that attend me, but I went in for a oil change and I had a coupon for 35 % off. He ask if I needed a tire rotation, I replied no. Just an oil change. When it was time to pay. He was charging me for the oil change with tire rotation. ( although the service was not done) you had a special for $39.99 and I had a coupon. As I was about to pay there was another customer also that they forgot to do his service. This made me think that this person is not paying attention to what he is doing. If the service was $39.99 and I had a coupon for 35% off why did I pay $44? Even if your regular price is $50 that is still overcharging. I don’t think I’ll be going back to your facility. I will go to my regular Honda even though it is out of the way.
10/17/2018
Mengmeng W. VERIFIED CUSTOMER
He is fast and honest!
10/17/2018
Kimberly C. VERIFIED CUSTOMER
My taillight was damaged. My oil wasn’t even checked and was low.
10/17/2018
Wesley C. VERIFIED CUSTOMER
Job well done
10/16/2018
Gregory A. VERIFIED CUSTOMER
Great job. Quick and easy.
10/16/2018
Andrew P. VERIFIED CUSTOMER
Aaron's response to my request for service was the only reason I chose Hillcountry Honda and why I will be a return customer.
Andy Pilato
10/16/2018
Terry T. VERIFIED CUSTOMER
I was totally impressed with the facility and the
service provided by the service consultant.
I will definitely be back.
10/16/2018
Carly H. VERIFIED CUSTOMER
Great communication!
10/16/2018
Karli J. VERIFIED CUSTOMER
My experience was great! He was very helpful and informative! I definitely would recommend him!
10/16/2018
Justin F. VERIFIED CUSTOMER
The staff was very knowledgeable and professional.
10/16/2018
Oscar G. VERIFIED CUSTOMER
Mr. Pedro Alvarez provided OUTSTANDING Customer Service; he was very attentive and ensured that my wife's Honda Pilot was serviced appropriately. Mr. Alvarez went as far as to have me return when the weather has improved to have vehicle washed. Thank You!!
10/16/2018
Rosalinda . VERIFIED CUSTOMER
Pedro Alverez was very helpful and explained the problems with the AC compressor. He listened and checked for my extended warranty. When that was not an option. He talked to his mananger and went above and beyond to get my compressor fixed. Thank you very much for making my experience with Hill Country Honda.
10/16/2018
Wade B. VERIFIED CUSTOMER
Aaron did an outstanding job.
10/16/2018
Jorge R. VERIFIED CUSTOMER
Always happy to get a free multipoint inspection to know what is going on with my vehicle and if anything else is recommended to do
10/16/2018
Aleida G. VERIFIED CUSTOMER
It was great experience and good service. Thank you