We say this every time we get service at your dealership: Mark is the reason we come there.
We are past our warranty. And we have a mechanic for our other car. We come to Bob Baker purely because Mark is the man. His attention to detail and his customer service integrity is superb.
9/13/2019
Fereidoon B. VERIFIED CUSTOMER
Mark James is always great to deal with
9/13/2019
Bernardo D. VERIFIED CUSTOMER
Polite and professional.
9/12/2019
James F. VERIFIED CUSTOMER
Positive and helpful employees. Will be back!
9/12/2019
Valerie S. VERIFIED CUSTOMER
I paid for the maintenance package for the duration of my lease and I have never been disappointed. I usually make an appointment for a time that will be convenient. However, this time I just showed up at the service department hoping for the best during an unexpected afternoon off from work. The management team squeezed me into their already busy schedule with no questions asked and did a superb job as always. I am currently looking to lease my next Mazda and I know the service package is a must-have!
9/12/2019
Jason S. VERIFIED CUSTOMER
Anthony was great, handled all my needs in a respectful, professional manner.
9/11/2019
Keith K. VERIFIED CUSTOMER
Anthony was a great service representative. He was attentive, professional, and courteous. He went out of his way to answer my questions and was very patient in his explanations about the work that was performed. Both Anthony and Mark James are great assits to your team.
9/11/2019
Deborah G. VERIFIED CUSTOMER
Thanks Mark for all of your help!
9/11/2019
Alain N. VERIFIED CUSTOMER
Great service as always. Friendly, competent and considerate staff.
9/11/2019
Tracy S. VERIFIED CUSTOMER
I already met with the head of the Service Department (Mr Motto?) to discuss my experience and concerns. I feel he heard and understood what I was saying. The promised service on my Mazda 3 was completed by the time I left his office.
9/11/2019
Sibyl M. VERIFIED CUSTOMER
Quick and friendly service
9/11/2019
Danny D. VERIFIED CUSTOMER
No body explain what was done to my vehicle.
9/10/2019
Melissa A. VERIFIED CUSTOMER
The service is great- my only complaint is really just that it’s a half assed car wash every time. I always walk out thinking man my car still looks dirty. :(
9/10/2019
Cortney H. VERIFIED CUSTOMER
Max was friendly and gave updates as to when the vehicle will be done. It was a pleasure having his help.
9/10/2019
Geena B. VERIFIED CUSTOMER
Thank you for getting me in on Saturday!
9/10/2019
Ton T. VERIFIED CUSTOMER
Great
9/10/2019
Patrica B. VERIFIED CUSTOMER
Max is a pleasure to work with. He knows what’s happening and keeps his customers updated...at least he did with me.
9/10/2019
Gizelle M. VERIFIED CUSTOMER
Mark is very efficient and helpful!
9/10/2019
Amy S. VERIFIED CUSTOMER
The staff is always extremely friendly
9/10/2019
Christopher B. VERIFIED CUSTOMER
Always great service, always on time, always pleasant to deal with. Max and Bob Baker Mazda are the best. Thanks!