Thank you so much for being so helpful, and flexible with your schedule. It was a very good experience.
2/2/2019
Catherine L. VERIFIED CUSTOMER
Very nice
2/2/2019
John A. VERIFIED CUSTOMER
Significantly improved service appt.
2/1/2019
Mary M. VERIFIED CUSTOMER
Great service and good explanations. Love that shuttle service stuff!
2/1/2019
Carol H. VERIFIED CUSTOMER
I waited almost 2 hours for the work to be completed on my car!
Other folks that checked in after me were called upon as their cars were completed before mine. It's a good thing I made the decision not to bring my handicapped husband with me!! Yikes
2/1/2019
Molly R. VERIFIED CUSTOMER
Lars was wonderful! I appreciated his friendly attitude after a long stressful day. He was courteous and very knowledgeable. The job was well done and he made sure I knew what else needed to be done later to keep my car safe. I give Lars 5 stars!
2/1/2019
Karen B. VERIFIED CUSTOMER
Service reps and techs need more training. I don’t know if it is related to Haselwood purchase of Paar but in last few years I have noticed this. I had to get very assertive to have my issue adequately addressed. Hopefully it is resolved. Time will tell.
1/31/2019
Cheryl B. VERIFIED CUSTOMER
Very professional as well as helpful.
1/31/2019
Kenneth G. VERIFIED CUSTOMER
All happened as planned. The tech was early dropping off the car and sooner than expected it was returned.
Good work! Thanks!
1/30/2019
Bonnie D. VERIFIED CUSTOMER
Efficient, well mannered, professional.
Really appreciated that the car got vacuumed!
1/30/2019
Connor B. VERIFIED CUSTOMER
Larry was great.
1/30/2019
Richard D. VERIFIED CUSTOMER
I have been a customer for several years my experience today was not at all satisfactory. It took 2.5 hours for a basic service task. In addition my coupon special price of $200 cost me $260. The service rep noted that there would be an extra charge for synthetic oil. In addition on the way home my tire pressure activated. I will take the car to Les Schwabb for service. Nice work guys. I am very disappointed in the poor service and what I consider false advertising with regard to the extra charge for the oil service, this should have been made clear up front. R,Dyer
1/30/2019
Rodney H. VERIFIED CUSTOMER
Excellent service
1/29/2019
Susanna H. VERIFIED CUSTOMER
He was as always knowledgeable and conducted himself with excellence.
1/29/2019
Michael E. VERIFIED CUSTOMER
Lars is a bullshiter. He told me it took 3 hours to diagnose a bad O2 sensor and thats why my car was late. He never called to let me know my car was done. He texted me it was done when I arrived and had to wait 20 minutes while he did paperwork.(the car was done and outside when I arrived, paper work wasn't done) Lars is argumentative and has a bad attitude.
1/28/2019
Mary Ann. VERIFIED CUSTOMER
Everyone was as nice as always! Thank you! I always feel safe and comfortable while waiting. Best of all; I trust the work provided. I appreciate the checklist explaining findings,check -up and service provided explained. Thank you again.
1/26/2019
Nicholas H. VERIFIED CUSTOMER
I have an intermittent failure of my cruise control which wasn't diagnosed. I understand it's not your fault but the problem still exists.
1/26/2019
Hans N. VERIFIED CUSTOMER
Lars was very friendly and professional, looking forward to working with him in the future