Provided excellent service to our Mazda mx5. Quickly made appointment for us, answered all our questions. Called us when ready to pick up our car. Great service team, we know it and it keeps us coming back!!
4/21/2020
Mark W. VERIFIED CUSTOMER
Brenda was extremely helpful!
4/21/2020
Christopher H. VERIFIED CUSTOMER
Great customer service
4/21/2020
Randall H. VERIFIED CUSTOMER
I’ve been to many dealers and many service departments over the years. That said, Brenda Dunn has to be the kindest, most considerate advisor I’ve ever seen. Her attention to detail is surpassed by none. In this age of turnover ratios with many dealerships, West Hills Ford should be excited and very honored they have someone of her caliber taking care of their customers. I am assuredly not alone in arriving at such a profound statement as this. I was truly blessed to be her client and hope our paths cross again.
4/18/2020
Andre S. VERIFIED CUSTOMER
Alexis was amazing and great care of things. Happy my vehicles is back and in great condition. Thank you
4/18/2020
James C. VERIFIED CUSTOMER
Kelsi went above and beyond the norm by patiently communicating with my warranty holder. I appreciate what she did, and the great work the technicians did as well!
4/18/2020
Violet W. VERIFIED CUSTOMER
I was shocked that we where able to get our car in for maintenance with the covid-19 stuff going on.
4/17/2020
Lance F. VERIFIED CUSTOMER
Great customer service
4/17/2020
James M. VERIFIED CUSTOMER
I was very happy with Brenda Dunn. She was very
Professional and helpful. Her upbeat personality
made things easier. I look forward to dealing with her in the future.
4/16/2020
Thomas D. VERIFIED CUSTOMER
Brenda has helped me on several occasions and always very professional and takes very good care of me and keeps me informed. Thank you for your great service and stay safe!!!
4/16/2020
Leticia J. VERIFIED CUSTOMER
My car runs better than before. Thank you to all who were involved getting my car working the right way.
4/16/2020
Joe N. VERIFIED CUSTOMER
The work was done quickly.
4/15/2020
Customer P. VERIFIED CUSTOMER
Brenda is a pleasure to work with. Very helpful when scheduling our fleet.
4/15/2020
Eric M. VERIFIED CUSTOMER
Great service!! Good job Alexis!!!
4/15/2020
Patrick L. VERIFIED CUSTOMER
Your service lady was great thanks for the great service
4/15/2020
Stephen S. VERIFIED CUSTOMER
My Radiator is leaking in 2 places. I have 51,000 miles on my truck and normal driving and now this radiator leak, I’ve got 60,000 mile warranty on my 6.7 Turbo Diesel and am told my engine warranty doesn’t cover the radiator, I find that unbelievable that the engine can run on air cooling so why not do I need a radiator? If the engine requires the radiator to keep it cool why isn’t covered as part of the warranty? My service provider was the messenger and tried to satisfy me, but not her fault. I’m still pissed and the repair cost was twice the price it should have been.
4/15/2020
Darrel A. VERIFIED CUSTOMER
Employee very polite. Waiting room was comfortable. Service took the length of time he said it would.
4/13/2020
Geronda B. VERIFIED CUSTOMER
Took almost 3 hours for oil change and no call when it was done