I had a 9:00 am appointment but it took over 2 hours.
8/2/2019
JOHN C. VERIFIED CUSTOMER
said 1 hour to 1:15
it took 2hours for a oil change
8/2/2019
Elise S. VERIFIED CUSTOMER
Kenneth was amazing. Answered all of my questions. My car was ready in the appropriate amount of time.
8/2/2019
Hernan G. VERIFIED CUSTOMER
Great service.
8/2/2019
Greg Y. VERIFIED CUSTOMER
Excellent service!!!
8/2/2019
John D. VERIFIED CUSTOMER
Very professional
Beautiful facilities
Quick turnaround
Very pleased and will be back!!
8/2/2019
Debbie G. VERIFIED CUSTOMER
Doug is fantastic!!!
8/2/2019
James A. VERIFIED CUSTOMER
Excellent! Prompt, courteous. Well done.
8/2/2019
Patrick B. VERIFIED CUSTOMER
Great dealership, left Pat Lobe because of your service
8/2/2019
Danny F. VERIFIED CUSTOMER
He did a great job
8/2/2019
Barron B. VERIFIED CUSTOMER
The service I received from David and his staff was excellent, as always.
8/2/2019
Rama P. VERIFIED CUSTOMER
Awesome job
8/2/2019
GRACIELA O. VERIFIED CUSTOMER
Very happy with our purchase!
8/2/2019
Amarnath N. VERIFIED CUSTOMER
Thank You.
8/1/2019
TIMOTHY R. VERIFIED CUSTOMER
This issue I brought it in for is still not resolved and I now have a new noise while driving.
8/1/2019
Gamal M. VERIFIED CUSTOMER
Thank you David
8/1/2019
Craig B. VERIFIED CUSTOMER
Everything handled great! Mike kept me up to date on was going on. Used shuttle to get back home! Will continue to use Longo Toyota for future needs!
8/1/2019
Murali N. VERIFIED CUSTOMER
Great service from Mike.
8/1/2019
MOIZ V. VERIFIED CUSTOMER
Although Mike did the best he could under the circumstances, I was unhappy with the time it took to complete. I made an appointment for 8am to get running boards installed on my Highlander. I was told they would take 1.5-2 hours and I planned my day accordingly. Ultimately, they did not even start on my car until 9:30 and I ended up leaving around 12:15pm. I missed 2 business meetings and looked very unprofessional to my clients. Mike explained to me that they made a midair when scheduling technicians and 2 were actually in training. I understand that but ultimately, I shouldn’t have to worry about that. In the end, I love the running boards and they did a great job with installation. It just feels bad that this was my first visit to Longo’s service department and this is what I experienced.
8/1/2019
JESSE O. VERIFIED CUSTOMER
He did a great job, and really helped us get our dream car.