The young man who did the all the work on my van did a wonderful job. He was polite and explained details of taking care of the tint until it dries. I appreciate good service and respect.
3/28/2020
Jerrold P. VERIFIED CUSTOMER
Quick and professional! No complaints
3/27/2020
Chase N. VERIFIED CUSTOMER
It shouldn’t take an hour and a half for an oil change, and the fact I didn’t get a car wash is upsetting
3/27/2020
Susanne A. VERIFIED CUSTOMER
Great job today, professional courteous service. I'll definitely be back. Thx. Susanne
3/26/2020
Sheldon T. VERIFIED CUSTOMER
Longo Toyota is the finest, most honest dealership and best service department I have dealt with since I moved to Texas in 1973!
3/26/2020
Mark V. VERIFIED CUSTOMER
Great job
3/25/2020
Andrea J. VERIFIED CUSTOMER
Great. Quick service. Everything explained well.
3/25/2020
Britney P. VERIFIED CUSTOMER
Doug is great!!
3/25/2020
Donna W. VERIFIED CUSTOMER
Fast service
3/25/2020
Abdulsamad B. VERIFIED CUSTOMER
Thank you for your service
3/24/2020
Randal G. VERIFIED CUSTOMER
Francisco was great!
3/24/2020
Rosalia C. VERIFIED CUSTOMER
Thank you Francisco for your great service!
3/24/2020
JOSHUA E. VERIFIED CUSTOMER
In these times I am a small business owner and understand the hardship all businesses are going through but also know dealerships are hard hit as the economy suffers and people neglect their cars first! Though I may pay more I know I pay for price of mind it was done right and the main reason I use Longo Toyota as they have been 100% perfect since I started using them shortly after they opened! Thank you for being soooooo good! Stay safe
JOSHUA E
3/24/2020
DAN T. VERIFIED CUSTOMER
You’re my dealership and I hope to do business with you for a long while and when I need another vehicle, you’ll get the first option. Doug Ranzer is the best, please do your best to keep him.
3/24/2020
Donna L. VERIFIED CUSTOMER
Kenneth is great! Very personable, remembered me from when I was there in October. He even remembered that I am a teacher. He also too the time to help me with Pandora on Apple Car Play. Now I have my Happy Music!
3/24/2020
Marilou C. VERIFIED CUSTOMER
Wonderful customer service. It took less than an hour which was even better than an hour in a half quote. I was able to get my day moving.
3/23/2020
Edgar C. VERIFIED CUSTOMER
very good attention
3/23/2020
Kevin E. VERIFIED CUSTOMER
Incompetent mechanic and service advisor. I just came in for a 4 wheel alignment. I had already had many suspension parts and all 4 struts replaced before arriving at your service department. The original toyota cam bolts had been installed and the toyota mechanic said he could not align the wheels without replacing the bolts. I contacted my personal mechanic and on his advice canceled the service (for which I was charged $108 anyway). My mechanic looked at it again and couldn’t find anything wrong. I took the 2010 Highlander to Brakes Plus bear my home and they aligned the 4 wheels in 30 minutes never complaining that they needed additional parts. So, no, I am not very happen and feel I deserve a refund of my money from Toyota.