Doug and Kevin were great in taking car of our car
Service was fantastic
6/27/2020
Kevin S. VERIFIED CUSTOMER
Cisco is always great!
6/27/2020
Al B. VERIFIED CUSTOMER
David did a great job as always
He is the reason I am your loyal customer
6/27/2020
Kevin D. VERIFIED CUSTOMER
Above exceptional customer service.
6/27/2020
ED H. VERIFIED CUSTOMER
Great service
6/27/2020
Emily N. VERIFIED CUSTOMER
Francisco was great!
6/27/2020
Marshall P. VERIFIED CUSTOMER
Doug Ranzer continues to deliver outstanding customer service!
6/27/2020
Sean B. VERIFIED CUSTOMER
It was an awesome experience very impressed.
6/26/2020
Judy M. VERIFIED CUSTOMER
David always does a great job!
6/26/2020
Kristi S. VERIFIED CUSTOMER
Great customer service and implementation of Covid 19 protocols
6/26/2020
Chris M. VERIFIED CUSTOMER
All went well
6/25/2020
JEANNE J. VERIFIED CUSTOMER
He gives me his full attention.
6/25/2020
Doris W. VERIFIED CUSTOMER
Kenneth James is an exceptional serviceman.
You are lucky to have him on your team!
It is always a pleasure to deal with him on my visits
because I know that he will take care of my car. He
has gained my respect and trust.
6/25/2020
Nevin M. VERIFIED CUSTOMER
David did a great job scheduling the service and answering my questions. He quickly brought an issue with my battery to my attention and he resolved the problem. Very satisfied. Thanks.
6/25/2020
Jose C. VERIFIED CUSTOMER
He’s a great guy and always working hard. Love to chat with him as he as a great sense of humor and people like him are definitely worthy of being looked upon and he has great communication skills and is a very awesome guy.
6/25/2020
Amy M. VERIFIED CUSTOMER
I was told my 25k mile maintenance would take approximately and hour I made an appointment for 12:30 when I arrived I also asked for a State inspection to be done. 2 hours later I finally got my car back.
It’s a bit frustrating spending 2 hours with no communication form anyone
Just disappointed with the 2 hours I spent for a 1 hour appointment
And in NO way does a State inspection take and hour!
6/25/2020
Joe H. VERIFIED CUSTOMER
Very professional.
6/25/2020
LISA W. VERIFIED CUSTOMER
Francisco is always fabulous! Thank you!
6/25/2020
CAIN C. VERIFIED CUSTOMER
Thank you very much! Yes, Doug provides awesome customer service and satisfaction in 99.5% of my services at Longo, however, he currently has parts trying to locate pins for my front brakes so that it can stop squeaking. Once the part is found or manufactured, MR DOUG RANZER RECEIVES A 100% CUSTOMER SATISFACTION RATING FROM ME! Thank you again, LONGO, Toyota of Prosper, TX.
Bedt regards, CAIN C
6/24/2020
Scott M. VERIFIED CUSTOMER
Kenneth was a pleasure to deal with. Very professional and courteous. 5 star service for sure!