Mr. Araujo was very professional, courteous, informative and took the time to answer questions.
7/11/2020
Norman E. VERIFIED CUSTOMER
2nd visit with my one year old CHR. Great service by the team!
7/11/2020
AXEL A. VERIFIED CUSTOMER
Your Service Manager, Kenneth James is personable, knowledgeable, informative and professional. He did a great job working with me today.
Highest marks.
7/11/2020
Mark O. VERIFIED CUSTOMER
David was prompt, accommodating and courteous. You can’t ask for more. Thumbs up!
7/11/2020
Corey C. VERIFIED CUSTOMER
Oil change was done and no fluids topped off. Second time this occurred. I will no longer visit your location when Plano is much closer
7/11/2020
Nathan M. VERIFIED CUSTOMER
I am very satisfied with my service experience. However, I am not very satisfied with my post purchasing experience outside of that. I have asked a question about my RAV4 several times to both the salesman who sold it to me, and through the contact form on the website. I have yet to get a response. I have left messages and emails. No replies. Been over a couple of months.
7/10/2020
Francisco J. VERIFIED CUSTOMER
The country music has been the same playlist every time I take my vehicle to Longo..
7/10/2020
Melynda D. VERIFIED CUSTOMER
David is an asset to your company because of his excellent customer service. When I bring my car in, I know that he will work to fix the problem quickly and efficiently while making me feel like my concerns are valid. That has not always been the case in other dealerships. Thank you!
7/10/2020
Robert T. VERIFIED CUSTOMER
I was impressed that when I drove up they knew my name. I have never been there before but had called a week before to schedule the repair. Service was fast and Doug was courteous.
7/10/2020
Dana B. VERIFIED CUSTOMER
David was fantastic as usual. He takes such good care of his customers.
7/10/2020
Jolene M. VERIFIED CUSTOMER
Kenneth is very helpful and took care of both my cars very well. I trust him with my vehicles. Thank you Kenneth!
7/10/2020
Erik J. VERIFIED CUSTOMER
Great customer service! Thanks!!
7/10/2020
RICARDO M. VERIFIED CUSTOMER
Great service I like it
7/10/2020
James M. VERIFIED CUSTOMER
Solid experience as always
7/10/2020
Valerie L. VERIFIED CUSTOMER
Doug has great customer service & makes this process simple and easy for us
7/10/2020
Andrew R. VERIFIED CUSTOMER
Here was great and easy to work with.
7/10/2020
Kathryn B. VERIFIED CUSTOMER
I had an appointment for 12pm. When I arrived I got in line and they were out waiting for me. The service was prompt and through. The service personnel were kind and very friendly.
7/9/2020
JOHN C. VERIFIED CUSTOMER
Cool guy ...friendly, knowledgeable...be careful I might steal him away to cone work for me at Park Place!
7/9/2020
Suzanne H. VERIFIED CUSTOMER
I was generally satisfied with the service but when my car was done I could see it waiting outside and it took awhile for someone to tell me it was done. Turns out they had texted my wife who was at home. I guess my number wasn’t on the work order but if you ask the customers what number they can be reached at when they drop off the car, you can avoid this problem.
7/9/2020
Muhammed S. VERIFIED CUSTOMER
David did such a great job, we really appreciate him.!! Pleasure to meet him soon again.!!