Everyone who I interacted with was great. I had a recall on my fuel pump and when I got in the car it smelled like gasoline pretty strong. It’s been a couple of days and it still smells terrible every time I get in the car. I plan on calling them Monday.
3/15/2021
MELISSA E. VERIFIED CUSTOMER
Thank you for a wonderful customer service experience! I am very happy with the service. They go above and beyond!
3/15/2021
Kamal A. VERIFIED CUSTOMER
Chase did exceptionally well in managing the service and delivering on time with timely updates
3/15/2021
Karla E. VERIFIED CUSTOMER
Bad experience on vehicles
3/14/2021
James N. VERIFIED CUSTOMER
David executes the service today and I am thankful it was my first time with him today. He let me know what minors things need to be done and checked up to let me know about the estimated time my vehicle would be ready.
3/14/2021
Chinnadurai D. VERIFIED CUSTOMER
I am so disappointed with the quality of the parts, even the Toyota engineers could not get fix the unbroken parts due to the poor designs
3/14/2021
Andrea C. VERIFIED CUSTOMER
David was extremely courteous and explained the issues with my car very well. He was friendly from greeting all the way to check out. Customer Service is very important to me personally and ultimately determines if I would buy a car at the same dealer ship again it recommended friends and family to go there. To me its about the dealer ship following through after the car has been sold to me. David definitely provided the type of customer service experience I am looking for in a dealer ship. Thank you!
3/14/2021
Angie S. VERIFIED CUSTOMER
David was very helpful and Doug as well. Great team there! I appreciate the respectful kind help.
3/14/2021
Gaetano F. VERIFIED CUSTOMER
Chase did an amazing job. Thank you.
3/14/2021
Michael S. VERIFIED CUSTOMER
Doug is the man. Been seeing him for years.
3/14/2021
Walker H. VERIFIED CUSTOMER
I was told they were washing my car. When I walked up to my truck it was obvious that my truck had not been washed. If I wasn’t already there for 2 hours I would have gone back in.
3/14/2021
Justin J. VERIFIED CUSTOMER
Weston is always top-notch.
3/14/2021
Mark D. VERIFIED CUSTOMER
Great service as usual!
3/14/2021
Steve J. VERIFIED CUSTOMER
Doug was a pleasure to work with. Professional, friendly, helpful, and efficient.
3/14/2021
Cheryl P. VERIFIED CUSTOMER
IT WAS AS FOOD AN EXPERIENCE AS i HAD WHEN i BOUGHT THE AVALON. THANK YOU!
3/13/2021
Hui W. VERIFIED CUSTOMER
after the car wash, I still saw bird poop on the car body. The windshield was full of spots too