Gary is my favorite person to work with he's very nice polite and feels me in anytime I have problems I would like to work with him all the time even if I don't have a Volkswagen vehicle
3/24/2018
Lester S. VERIFIED CUSTOMER
Ryan Wade is the coolest bearded service writer ever!
3/23/2018
Amanda M. VERIFIED CUSTOMER
Gary is a great service coordinator to work with. He keeps me updated on the status of the car and is very clear about what is required and recommended. Gary’s service is a major reason I continue to bring my car to **** Hannah for service.
3/23/2018
Jennifer H. VERIFIED CUSTOMER
Everyone in the shop was very nice and my car was fixed quicker than I expected. Thank you.
3/22/2018
Adrian N. VERIFIED CUSTOMER
He pays attention to detail and tries his best to fix the problem...and he nails it every time. Good job to the whole team.
3/22/2018
Annette F. VERIFIED CUSTOMER
The vehicle was nicely washed and the oil change seemed to go well in
a reasonable amount of time.
Thanks
3/22/2018
John S. VERIFIED CUSTOMER
Ryan Wade today and Ali the day before were amazing! Great customer service provided and a willingness to go beyond to help me and insure my positive experience today. Before then I can't say the same. People were rude, dismissive and very unhelpful. I hope that they (Ryan and Ali) get some well deserved recognition for the professionalism and courtesy shown to me and the others that I have had to work/deal with have either rectified their ways or found a job that they are happy in.
3/22/2018
Andrew R. VERIFIED CUSTOMER
Ryan is so great!
3/22/2018
Jacqueline Z. VERIFIED CUSTOMER
Ryan was great and a pleasure to work with.
3/19/2018
EVGRNY B. VERIFIED CUSTOMER
I am a resident of Oregon. Your page on the Internet says that you do not have a sales tax for Oregon residents. But in my check there is a sales tax of $ 18. I showed my Oregon license. The manager who served me told me that this is a labor tax. But I know that labor tax can not be so high. 4-5 dollars, but not 18. In my opinion, I paid more than I should have.
3/16/2018
James S. VERIFIED CUSTOMER
Appreciate that Ryan took the time to answer all the questions.
3/16/2018
Kirsten R. VERIFIED CUSTOMER
Thank you for going out of your way to get me to and from work today Wade! I really appreciate you.
3/16/2018
Eric B. VERIFIED CUSTOMER
Ryan was very nice and helpful. You are lucky to have him.
3/16/2018
Brian R. VERIFIED CUSTOMER
Coupon was for 69.48 final bill ends up being more than 93.00 not happy.
3/16/2018
Greg F. VERIFIED CUSTOMER
Outstanding, friendly staff.
3/16/2018
SHEILA C. VERIFIED CUSTOMER
It's always a good thing to know that Gary Pouliot is going to be helping me get things taken care of with my car. He gives me all the info I need to have whenever I bring my car in. He's always polite, courteous & treats me with respect.
3/15/2018
Timothy H. VERIFIED CUSTOMER
Everything was great with the service, waiting room was pleasant, but the service just took about an hour longer than expected.
3/15/2018
Joshua R. VERIFIED CUSTOMER
After spending over $2000 to find a small issue with the van you still did not find any solution and even managed to make a small transmission leaks larger leak. Then told me that when the technician installed the hose he didn’t notice that the condenser was damaged and now it needs replaced at a cost of $1500. This “damage” was extremely noticeable since I lost over 2 quarts of fluid in a matter of a week. I expected that you would stand behind your work, but I found you were just trying to cover the problem. I’m now bringing it to a transmission shop and I’m highly suspicious that your technician damaged the condenser when installing the hose. If this is the case I will be speaking to a lawyer.
Either way I will be writing a review in Angie’s List so another customer does not fall into this.