I’m 100% satisfied with Gary in the service dept, but I’m not satisfied at all with the fact that my 2004 VW Touareg is still having the same issues it did before I brought in to be serviced.
9/23/2018
TAYLOR C. VERIFIED CUSTOMER
Gary was super friendly, and I felt like he was very honest with me. Will return!!
9/22/2018
Anna S. VERIFIED CUSTOMER
Very responsive and helpful. Thank you!!
9/22/2018
Gregory B. VERIFIED CUSTOMER
Well done by all members of your service team!
9/20/2018
SEAN A. VERIFIED CUSTOMER
The team at **** Hannah VW are awesome!
9/20/2018
CLARISSE A. VERIFIED CUSTOMER
Wash?
9/18/2018
Richard K. VERIFIED CUSTOMER
The oil change light wasn’t reset after the service. We have to take time out of our week to return and have it reset. Sloppy
9/17/2018
Kasey C. VERIFIED CUSTOMER
He was very professional, knowledgeable, and helpful!
9/16/2018
Jennifer H. VERIFIED CUSTOMER
-Took way longer than initial estimate
-Said they vacuumed floorboards, yet it does not look like it at all
-Took the guy 20 minutes to pull the car around
-Lack of concern for one’s time by the guy who pulled the car around. He laughed and said “sorry for the wait”. There is no reason it should take that long to pull the car around. Not professional at all.
I thought about trading my car in, but definitely going to look elsewhere now
9/16/2018
MATTHEW C. VERIFIED CUSTOMER
Very satisfied with Gary’s help with my truck!
9/15/2018
Ronald N. VERIFIED CUSTOMER
Gary is awesome. Very professional and nice. He answered every one of my questions. 10 out of 10! Thanks!
9/15/2018
Wissal E. VERIFIED CUSTOMER
Vlad is great
9/15/2018
Sue O. VERIFIED CUSTOMER
Wonderful experiance
9/14/2018
Stephanie H. VERIFIED CUSTOMER
He is the best!!!!!!! A gem of a mechanic and a heart of gold. I hope you guys know how valuable he is.
9/14/2018
Lillian S. VERIFIED CUSTOMER
Vlad was so sweet,kind, and informative. He was just a nice guy and really professional. I felt like he went above and beyond especially in comparison to the service I received throughout the continental US. VW should be very excited to have him working as their employee and part of the vw family. It was a pleasure to work with everyone and thanks Vlad for taking care of me :-)
9/14/2018
Wendy F. VERIFIED CUSTOMER
No sticker provided
Changed dashboard from total gallons until gas is needed to MPG
Didn’t call when service was finished
9/14/2018
Teresa S. VERIFIED CUSTOMER
There was a misunderstanding. When I asked when my vehicle would be ready, I was told around 2:00 pm. I was needing to get to work, so I arranged for my vehicle to be taken to Les Schwab. He then called me back and when I told him I was having it taken elsewhere he seemed a little upset. Not overtly, but not really happy. I was able to have my tires done for less money and it was completed by 10:00 am.
9/14/2018
Jonathan G. VERIFIED CUSTOMER
Vlad was awesome, thank you!
9/13/2018
Megan F. VERIFIED CUSTOMER
Gary was amazing. Helped me out so much, kept me well informed about the process.
9/13/2018
MARY K. VERIFIED CUSTOMER
Your whole service VW dept is awesome! From the ladies on the phone to my mechanic Gary today! He and I hit it off and I have every faith in him and feel he’s quite competent. I had a very good experience. I just kick myself in the **** I didn’t buy fromyou..... instead of Herzog Rip Off Meier! My credit score was in the mid 800’s and they treated me like I was lucky they were selling me a car! I had a Very Nice Hummer in good condition! Pardon my French but...... they were dicks! Sincerely, MM ????